SAP Service Management Functional Consultant

Capgemini; Mumbai, Gandhinagar, Bengaluru; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

Capgemini India is seeking an experienced SAP S/4HANA Service Management consultant to lead end-to-end service management implementations, enhancements, and support projects across global clients. You will translate business requirements into SAP Service Management solutions, integrate with related modules, and work with stakeholders to ensure successful delivery.

Ideal candidates will have 6–12 years of SAP experience, with at least 4 years in SAP S/4HANA Service Management, strong knowledge of

Qualifications

• 6 to 12 years of overall SAP experience with at least 4+ years of hands-on expertise in SAP S/4HANA Service Management and related service processes.
• Strong functional knowledge of service order management, service contracts, warranty management, installed base, resource planning, and service execution in S/4HANA.
• Experience in end-to-end implementation projects, fit-gap analysis, solution design, configuration, integration testing, and user training activities.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to work independently in global and cross-functional project environments.

Responsibilities

• Lead SAP S/4HANA Service Management implementations, enhancements, and support projects, ensuring alignment with business requirements and service processes.
• Gather, analyze, and translate business requirements into SAP Service Management solutions, including service orders, service contracts, warranties, and field service operations.
• Configure and integrate SAP Service Management with related modules such as SD, MM, PM/EAM, CS, and Fiori applications within the S/4HANA landscape.
• Collaborate with business stakeholders, technical teams, and project managers to deliver end-to-end solutions, testing, training, and post-go-live support.

Skills

SAP S/4HANA Service Management

Service order management

Warranty management

Installed base

Resource planning

Service execution

Tools

SD

MM

PM/EAM

CS

Fiori

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations

Your Role:

• Lead SAP S/4HANA Service Management implementations, enhancements, and support projects, ensuring alignment with business requirements and service processes.
• Gather, analyze, and translate business requirements into SAP Service Management solutions, including service orders, service contracts, warranties, and field service operations.
• Configure and integrate SAP Service Management with related modules such as SD, MM, PM/EAM, CS, and Fiori applications within the S/4HANA landscape.
• Collaborate with business stakeholders, technical teams, and project managers to deliver end-to-end solutions, testing, training, and post-go-live support.

Your Profile:

• 6 to 12 years of overall SAP experience with at least 4+ years of hands-on expertise in SAP S/4HANA Service Management and related service processes.
• Strong functional knowledge of service order management, service contracts, warranty management, installed base, resource planning, and service execution in S/4HANA.
• Experience in end-to-end implementation projects, fit-gap analysis, solution design, configuration, integration testing, and user training activities.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to work independently in global and cross-functional project environments.

• 6 to 12 years of overall SAP experience with at least 4+ years of hands-on expertise in SAP S/4HANA Service Management and related service processes.
• Strong functional knowledge of service order management, service contracts, warranty management, installed base, resource planning, and service execution in S/4HANA.
• Experience in end-to-end implementation projects, fit-gap analysis, solution design, configuration, integration testing, and user training activities.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to work independently in global and cross-functional project environments.

What you will love about working with us:

Location - Bengaluru,Gandhinagar,Mumbai,Pune