SAP Project Manager

ITC Infotech; Gurugram District; On-site; INR 2,800,000 - 6,000,000; Full time

Job summary

A leading technology services provider is seeking an experienced SAP Project Manager/Delivery Manager in Gurugram, India. The successful candidate will oversee SAP projects, leading teams of consultants, managing client relationships, and ensuring high-quality project delivery. With a required experience range of 12 to 20 years, candidates should possess a strong SAP Fico background and be capable of handling project risks. This position mandates work from the office, with notice periods from immediate to 30 days.

Qualifications

• 12 to 20 years of experience required in SAP projects.
• Experience in managing SAP teams and client relationships.
• Strong background in project management with adherence to SLAs.

Responsibilities

• Plan, organize, and manage all aspects of SAP projects.
• Track and monitor tickets, ensuring adherence to SLAs.
• Lead and manage SAP consultants and developers.
• Build and maintain client relationships.
• Conduct quality checks and assure project quality.
• Identify and manage project risks.
• Implement process improvements for client satisfaction.

Skills

SAP Fico background

Project management

Risk management

Client relationship management

Team management

Job description

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses.

SAP Project Manager/Delivery manager profile for our organization i.e. ITC Infotech.

Position: SAP Project Manager / SAP Delivery manager

Experience: 12 to 20 years

CTC: As per industry standard

Job Description

1. Project management: Planning, organizing, and managing all aspects of SAP projects, including scope, timelines, resources, and budget. This involves creating project plans, assigning tasks to team members, monitoring progress, and ensuring that projects are delivered on time and within budget.
2. AMS: Tracking and monitoring of tickets till closure. Carry out root cause analysis. Adherence to SLA compliance. Report back to all the stakeholders.
3. Team management: Leading and managing a team of SAP consultants and developers. This includes recruiting and training new team members, setting performance targets, providing coaching and feedback, and ensuring that the team has the necessary skills and resources to deliver projects successfully.
4. Client relationship management: Building and maintaining strong relationships with clients, understanding their requirements and expectations, and ensuring that projects meet their needs. This involves regular communication with clients, managing their expectations, and addressing any issues or concerns they may have.
5. Quality assurance: Ensuring that SAP projects meet high-quality standards. This includes conducting regular quality checks, reviewing deliverables, and ensuring that best practices and standards are followed throughout the project lifecycle.
6. Risk management: Identifying and managing project risks and issues. This includes proactively identifying potential risks, developing risk mitigation strategies, and taking necessary actions to resolve issues and maintain project progress.
7. Continuous improvement: Identifying opportunities for process improvements and implementing best practices to enhance efficiency, quality, and client satisfaction. This involves staying up to date with the latest SAP trends and technologies and recommending innovative solutions to clients.

Notice Period: Immediate to 30 days only

Note:

• Candidate must have SAP Fico background.
• Domestic project experience is added advantage.
• This position is purely "Work from Office" and should be flexible for it.

If anyone is interested for the above position then share your profile directly with [e-mail]