SAP Project & AMS Delivery Manager

Consult Asia; Navi Mumbai; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Consult Asia is seeking an Experienced SAP Project/AMS Manager to lead SAP delivery governance, SLA management, and rollout execution. You will oversee ticket tracking, backlog management, and scope control while coordinating stakeholders and monitoring delivery progress.

Ideal candidates have strong ITIL-based support operations experience, capability in escalation handling, and a proven track record in SAP project delivery within AMS engagements.

Qualifications

• Experienced SAP Project/AMS Manager with SAP delivery governance expertise.
• Proven SLA management, rollout execution, and ticket tracking experience.
• Strong stakeholder management and ITIL-based support operations background.

Responsibilities

• Manage SAP implementation and AMS engagements including rollouts and scope control.
• Ensure SLA adherence, ticket governance, backlog management, and delivery tracking.
• Coordinate stakeholders, handle escalations, and supervise ITIL-based support operations.

Skills

ITIL

Delivery governance

Stakeholder management

Backlog management

Ticket governance

Rollout execution

SLA management

Delivery tracking

Escalation handling

Support operations management

Tools

SAP

Job description

Manage SAP implementation and AMS engagements including rollouts, SLA adherence, ticket governance, backlog management, scope control, stakeholder coordination, delivery tracking, escalation handling, and support operations management.

Required Candidate profile

Experienced SAP Project/AMS Manager with expertise in SAP delivery governance, SLA management, rollout execution, ticket tracking, stakeholder management, and ITIL-based support operations.