SAP Project & AMS Delivery Manager

Consult Asia; Lucknow; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Consult Asia in Lucknow, India seeks an experienced SAP Project/AMS Manager to lead SAP delivery governance and AMS engagements. You will drive rollout execution, SLA adherence, and ticket governance while coordinating with key stakeholders to ensure timely delivery.

The role requires ITIL-based support operations, backlog management, scope control, and proactive delivery tracking with effective escalation handling.

Qualifications

• Experienced SAP Project/AMS Manager with expertise in SAP delivery governance, SLA management, rollout execution, ticket tracking, stakeholder management, and ITIL-based support operations.

Responsibilities

• Manage SAP implementations and AMS engagements, including rollouts.
• Ensure SLA adherence and ticket governance.
• Coordinate stakeholders and track delivery.
• Oversee backlog management, scope control, and escalation handling.
• Supervise ITIL-based support operations.

Skills

SAP

Delivery governance

SLA management

Rollout execution

Ticket tracking

Stakeholder management

ITIL

AMS management

Job description

Manage SAP implementation and AMS engagements including rollouts, SLA adherence, ticket governance, backlog management, scope control, stakeholder coordination, delivery tracking, escalation handling, and support operations management.

Required Candidate profile

Experienced SAP Project/AMS Manager with expertise in SAP delivery governance, SLA management, rollout execution, ticket tracking, stakeholder management, and ITIL-based support operations.