SAP Project & AMS Delivery Manager

Consult Asia; New Delhi; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Consult Asia is seeking an experienced SAP Project/AMS Manager in Delhi to drive end-to-end SAP delivery governance and AMS engagements. The role focuses on rollout execution, ticket governance, backlog control, and effective stakeholder coordination to ensure on-time, within-scope delivery.

The candidate should excel in SLA management, escalation handling, and ITIL-based support operations to optimize service performance and customer satisfaction.

Qualifications

• Experience in SAP project/AMS delivery governance.
• Experience in SLA management and rollout execution.
• ITIL-based support operations experience.

Responsibilities

• Manage SAP implementation and AMS engagements including rollouts, SLA adherence, ticket governance, backlog management, scope control, stakeholder coordination, delivery tracking, escalation handling, and support operations management.

Skills

SAP

AMS management

Delivery governance

SLA management

Ticket governance

Stakeholder management

ITIL

Job description

Manage SAP implementation and AMS engagements including rollouts, SLA adherence, ticket governance, backlog management, scope control, stakeholder coordination, delivery tracking, escalation handling, and support operations management.

Required Candidate profile

Experienced SAP Project/AMS Manager with expertise in SAP delivery governance, SLA management, rollout execution, ticket tracking, stakeholder management, and ITIL-based support operations.