SAP Operations Specialist

Alstom Transportation; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Alstom Transportation in Bangalore is seeking a full-time SAP Operations Specialist to safeguard the SAP landscape across ECC, Fiori, PI/PO, and related systems. You will work with Business Process Owners and domain leaders to ensure stable operations and continuous improvement.

You will manage incidents, coordinate SAP changes, and uphold IT security and quality standards while driving efficiency and collaboration across teams.

Qualifications

• Degree in Computer Science or IT.

Responsibilities

• Ensure availability, stability, and performance of the SAP landscape (ECC, Fiori, PI/PO, GRC, Solution Manager).
• Oversee daily monitoring, batch execution, system health checks, and proactive maintenance.
• Prioritize and manage incidents to ensure effective resolution and escalation.
• Drive problem management to eliminate recurring issues and reduce ticket backlog.
• Coordinate SAP changes, release cycles, patches, upgrades, and major deployments.
• Facilitate communication between business stakeholders, project teams, and support operations.
• Ensure governance and regular operational reviews with partners and vendors.
• Maintain operational documentation and support audit cycles.
• Propose and implement improvements to stabilize operations and enhance performance.

Skills

SAP operations management

ITIL frameworks

Incident management

Problem management

Stakeholder management

Communication skills

Analytical skills

Education

Bachelor's degree in Computer Science / IT

Tools

ECC

Fiori

PI/PO

GRC

Solution Manager

Job description

Job Summary

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time SAP Operations Specialist in Bangalore were looking for

Your future role

Take on a new challenge and apply your SAP expertise in a cutting-edge and evolving field. Youll work alongside collaborative, detail-oriented, and proactive teammates.

You'll ensure the stability, performance, and continuous improvement of the SAP landscape across all business domains. Day-to-day, youll work closely with teams across the business (such as Business Process Owners, Key Users, and domain leaders), oversee daily operations, and prioritize incident and problem management to drive operational excellence and much more.

You'll specifically take care of managing service delivery performance and coordinating SAP changes across modules and systems, but also ensuring compliance with IT security, audit controls, and quality standards.

Responsibilities

• Ensuring availability, stability, and performance of the SAP application landscape (ECC, Fiori, PI/PO, GRC, Solution Manager, etc.)
• Overseeing daily monitoring, batch execution, system health checks, and proactive maintenance
• Prioritizing and managing incidents to ensure effective resolution and escalation when necessary
• Driving problem management to eliminate recurring issues and reduce ticket backlog
• Coordinating SAP changes and managing release cycles, patches, upgrades, and major deployments
• Facilitating communication between business stakeholders, project teams, and support operations
• Ensuring proper governance and regular operational reviews with support partners and vendors
• Maintaining operational documentation and supporting audit cycles
• Proposing and implementing improvement plans to stabilize operations and enhance performance

Requirements

• Degree in Computer Science, Information Technology, or a related field
• Experience in SAP operations management, including ECC, Fiori, PI/PO, and related systems
• Knowledge of ITIL frameworks and service delivery management
• Familiarity with SAP change management processes and release coordination
• A certification in SAP or ITIL is a plus
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities