SAP MM Consultant – L1 Support

Best Course News; Chennai District; On-site; INR 400,000 - 600,000; Full time

Job summary

A leading IT services company is seeking an SAP MM Consultant (L1 Support) based in Chennai, India. The ideal candidate will have hands-on experience with Purchase-to-Pay processes and SAP MM modules, resolving support tickets while ensuring smooth procurement and inventory operations. Applicants should demonstrate strong knowledge of the SAP MM module alongside good communication skills. This position caters to graduates and postgraduates eager to make an impact in a dynamic environment.

Qualifications

• Strong knowledge of SAP MM module.
• Good understanding of Procurement processes.
• Experience with Helpdesk support and ticketing systems.

Responsibilities

• Handle and resolve L1 SAP MM support issues.
• Manage and close helpdesk tickets within SLAs.
• Provide support across the end-to-end Purchase-to-Pay (P2P) lifecycle.

Skills

SAP MM module knowledge

Procurement understanding

Inventory Management expertise

Helpdesk support experience

Basic GST understanding

Education

Any Graduate

Any Postgraduate

Job description

#### SAP MM Consultant – L1 Support##### Metaphor Consulting* Chennai#### DescriptionAbout the CompanyMetaphor Consulting is a global IT services and software solutions company delivering end-to-end enterprise and consulting solutions. With a strong focus on Total Customer Satisfaction, Metaphor serves SMEs, startups, and Fortune 1000 organizations across the entire software lifecycle, including IT services, enterprise solutions, and training services.Job SummaryWe are seeking an SAP MM Consultant (L1 Support) with hands-on experience in Purchase-to-Pay processes and SAP MM modules. The role involves handling L1 support tickets, coordinating with L0 teams, and ensuring smooth procurement and inventory operations.Key ResponsibilitiesHandle and resolve L1 SAP MM support issues escalated from the L0 teamManage and close helpdesk tickets within defined SLAsPrepare User Manuals and SOPs for new SAP MM objects and processesProvide support across the end-to-end Purchase-to-Pay (P2P) lifecycleWork on Master Data Management, Procurement, GRN, Invoice Verification, and Payment ProcessingSupport Inventory Management, Batch Management, Account Assignment, and GST-related processesExecute SAP MM reports and analyze relevant SAP tablesUnderstand issue complexity and guide the L0 support team for faster resolutionRequired Skills & ExpertiseStrong knowledge of SAP MM moduleGood understanding of Procurement, Inventory Management, and P2P cycleExperience in Helpdesk support and ticketing systemsFamiliarity with SAP MM tables and reportingBasic understanding of GST processes in SAPGood documentation and communication skillsEducationUG: Any GraduatePG: Any Postgraduate#### Role and Responsibilities* Key Responsibilities Handle and resolve L1 SAP MM support issues escalated from the L0 team Manage and close helpdesk tickets within defined SLAs Prepare User Manuals and SOPs for new SAP MM objects and processes Provide support across the end-to-end Purchase-to-Pay (P2P) lifecycle Work on Master Data Management, Procurement, GRN, Invoice Verification, and Payment Processing Support Inventory Management, Batch Management, Account Assignment, and GST-related processes Execute SAP MM reports and analyze relevant SAP tables Understand issue complexity and guide the L0 support team for faster resolution| Designation | : | SAP MM Consultant – L1 Support || Work experience | : | 0 - 1 |### Skills: