A consulting firm in Chennai seeks an SAP MM Consultant to provide L1 support for SAP Material Management issues. The role involves resolving support tickets, preparing documentation, and assisting in procurement processes. Ideal candidates have a Bachelor's degree and 1–2 years of SAP MM support experience, with strong knowledge of procurement and inventory management. This position offers opportunities for professional growth in a support environment.
Qualifications
1–2 years of experience in SAP MM support (L1).
Good communication and ability to work in support environments.
Strong knowledge of invoice processes.
Responsibilities
Provide L1 support for SAP Material Management issues.
Handle and close helpdesk tickets within defined SLAs.
Document user manuals and training documents.
Skills
SAP MM support
Procurement knowledge
Inventory management
Problem-solving skills
Education
Bachelor’s degree in any discipline
Job description
#### SAP MM Consultant##### Metaphor Consulting* Chennai#### DescriptionJob OverviewWe are looking for a dedicated SAP MM Consultant (L1 Support) to provide first-level support for SAP Material Management issues and assist users with daily operational challenges. The candidate should have strong functional understanding of the P2P (Procure-to-Pay) process and be able to troubleshoot L1 issues efficiently while coordinating with the L0 team and end-users. Key ResponsibilitiesL1 Support & Ticket HandlingUnderstand and resolve L1 support issues assigned by the L0 team.Handle and close helpdesk tickets within defined SLAs.Conduct preliminary analysis and escalate complex issues appropriately.Documentation & SOPsPrepare User Manuals, SOPs, and training documents for new functionalities or enhancements.Ensure detailed documentation for recurring issues and solutions.Functional Expertise — P2P CycleSupport the end-to-end Purchase-to-Pay lifecycle, including:Purchase requisitionPurchase orderGoods receiptInvoice receipt & matchingPayment processingProvide assistance for procurement and purchase master data activities.Master Data & InventoryGood understanding of:Material Master & Vendor MasterAccount assignmentBatch managementGST-related configurationsInventory management processesTechnical KnowledgeAbility to execute SAP MM reports and analyze results.Basic understanding of SAP MM tables for issue checking.Stakeholder CoordinationUnderstand issue complexity and coordinate effectively with L0 support team.Communicate with users to gather details, confirm resolutions, and ensure process compliance. Required QualificationsBachelor’s degree in any discipline (No gaps in education or career).1–2 years of experience in SAP MM support (L1).Strong knowledge of procurement, inventory, and invoice processes.Good communication and problem-solving skills.Ability to work in support environments with defined SLAs. Preferred SkillsExposure to GST scenarios in SAP MM.Knowledge of key SAP MM tables & reports.Basic understanding of system integration in P2P processes.#### Role and Responsibilities* Key Responsibilities L1 Support & Ticket Handling Understand and resolve L1 support issues assigned by the L0 team. Handle and close helpdesk tickets within defined SLAs. Conduct preliminary analysis and escalate complex issues appropriately. Documentation & SOPs Prepare User Manuals, SOPs, and training documents for new functionalities or enhancements. Ensure detailed documentation for recurring issues and solutions. Functional Expertise — P2P Cycle Support the end-to-end Purchase-to-Pay lifecycle, including: Purchase requisition Purchase order Goods receipt Invoice receipt & matching Payment processing Provide assistance for procurement and purchase master data activities. Master Data & Inventory Good understanding of: Material Master & Vendor Master Account assignment Batch management GST-related configurations Inventory management processes Technical Knowledge Ability to execute SAP MM reports and analyze results. Basic understanding of SAP MM tables for issue checking. Stakeholder Coordination Understand issue complexity and coordinate effectively with L0 support team. Communicate with users to gather details, confirm resolutions, and ensure process compliance.| Designation | : | SAP MM Consultant || Work experience | : | 0 - 1 |### Skills: