SAP IT Director

mytrident; Chandigarh; On-site; INR 4,000,000 - 8,000,000; Full time

Job summary

mytrident is seeking a strategic IT leader to align digital initiatives with our global operations across manufacturing, retail, e‑commerce and supply chain. The CIO will partner with the Board and C‑suite to drive transformation, ERP modernization and data analytics.

You will oversee IT security, governance, BCP/DR, and vendor management, advancing Industry 4.0, AI/ML, cloud, and omnichannel platforms. Experience with SAP S/4HANA, Oracle or Microsoft Dynamics and leading global teams is

Qualifications

• Executive leadership experience at group or multinational level.
• Track record in digital transformation across manufacturing, retail, and supply chain.
• Strong ERP, data analytics, and cybersecurity knowledge.
• Ability to drive ROI with clear budgeting and capital allocation.
• Bachelor’s degree required; Master’s preferred.

Responsibilities

• Define, own, and execute enterprise IT and digital transformation strategy.
• Partner with Board and C-suite to drive technology-enabled business transformation.
• Lead digital transformation initiatives across global supply chain, manufacturing, retail, and e-commerce.
• Own IT planning, capital allocation, and budgeting with ROI focus.
• Provide end-to-end accountability for IT infrastructure, applications, cybersecurity, and compliance.
• Establish IT service delivery models, ensure SLA adherence and continuous improvement.
• Lead enterprise IT audits, risk management, and cybersecurity posture.
• Define and enforce IT governance frameworks, standards, and policies.
• Sponsor Industry 4.0, IoT, AI, robotics, predictive analytics initiatives.
• Oversee ERP/SCM & data analytics platforms and data governance.

Skills

Strategic IT leadership

Digital transformation

ERP systems

Data analytics

Cybersecurity

IT governance

Vendor management

Program management

Stakeholder management

Education

Bachelor's degree in Business, Technology, Engineering

Master's degree preferred

Tools

SAP S/4HANA

Oracle

Microsoft Dynamics

MES / DCS integration

Job description

The CIO will play a critical leadership role in aligning IT initiatives with business strategy across the Group company's operations in manufacturing, retail, e-commerce, and supply chain. Working closely with the top management, this role will drive digital transformation, ensure IT operational excellence, enhance customer experience through technology, and support scalable enterprise platforms such as ERP, DMS, WMS, CRM, and Data Analytics.

Strategic IT Leadership

• Define, own, and execute the enterprise IT and digital transformation strategy in alignment with corporate objectives.
• Partner with the Board, CEO, and C-suite leaders to drive technology-enabled business transformation.
• Lead digital transformation initiatives across global supply chain, manufacturing, retail, and e-commerce.
• Own IT planning, capital allocation, and budgeting with clear ROI and value realization.

IT Operations and Governance

• Provide end-to-end accountability for IT infrastructure, applications, cybersecurity, and compliance across the enterprise.
• Establish and govern IT service delivery models, ensuring SLA adherence and continuous improvement.
• Ensure robust Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities.
• Lead enterprise IT audits, risk management programs, and cybersecurity posture enhancement.
• Define and enforce IT governance frameworks, standards, and policies across regions.

Digital Transformation and Innovation

• Sponsor and drive Industry 4.0 and Smart Factory programs including IoT, AI, robotics, and predictive analytics.
• Enable omnichannel retail and superior customer experience through POS, CRM, loyalty, and digital engagement platforms.
• Promote innovation culture through emerging technologies such as AI/ML, RPA, cloud, and advanced analytics.

ERP, SCM & Data Analytics

• Provide executive ownership of enterprise platforms such as SAP S/4HANA, Oracle, Microsoft Dynamics, or equivalents.
• Ensure seamless integration between ERP and operational systems including MES, DCS, WMS, and DMS.
• Establish enterprise-wide data governance, master data management, and data security practices.
• Build and scale enterprise data lakes, BI dashboards, and advanced analytics for executive decision support.

IT Procurement and Vendor Management

• Own the IT procurement strategy including vendor selection, contract negotiation, and strategic partnerships.
• Ensure effective IT asset lifecycle management and license compliance.
• Drive vendor performance management, cost optimization, and innovation sourcing.

Build, lead, and inspire a high-performing global IT organization.

• Build, lead, and inspire a high-performing global IT organization.
• Develop leadership capability, succession planning, and workforce upskilling.
• Champion enterprise change management for digital programs to ensure adoption and value realization.
• Deep understanding of manufacturing operations, shop-floor digitization, logistics, and Ecommerce / B2B/B2C retail models.
• Proven executive leadership and large-scale program management experience.
• Strong expertise in ERP (SAP, DataTex), IT infrastructure, cloud, cybersecurity, and emerging technologies.
• Executive-level communication, influence, and stakeholder management skills.

Performance Metrics

• On-time and on-budget delivery of strategic IT initiatives
• Cybersecurity compliance and risk reduction metrics

Bachelor's degree in business, Technology, Engineering, or a related discipline; Master's degree preferred.

Strong analytical and data-driven decision-making capability. .