SAP Functional Consultant

Stefanini Group; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Stefanini Group in Pune, India, seeks an experienced SAP SD Analyst to support and optimize the end-to-end Order-to-Cash process within SAP environments (S/4HANA and ECC). You will collaborate with cross-functional teams across finance, logistics, sales, and IT to ensure smooth operations and robust integrations with legacy systems.

You will handle day-to-day O2C activities, monitor interfaces, assist with testing, deployments, and documentation, and contribute to continuous improvement.

Qualifications

• Expert in SAP Sales and Distribution (SD) with end-to-end O2C knowledge.
• Experience with SAP S/4HANA and ECC environments and upgrades.
• Ability to troubleshoot integrations with legacy ERP and third-party systems.

Responsibilities

• Sales & Distribution Support: End-to-end O2C support in SAP SD including order processing, pricing, delivery, billing, and integrations with MM, WM, and FI.

Skills

SAP SD

SAP S/4HANA

ECC

O2C process

Integration with legacy systems

ABAP

BASIS

Middleware

Testing & UAT

End-to-end support

Tools

EDI integrations

Job description

We are seeking an experienced analyst with expertise in SAP Sales and Distribution processes, and a proven track record of working with SAP S/4, ECC and integration from legacy ERP systems. As a analyst of Sales and Distribution (SD), you will be responsible for supporting and optimizing technological solutions related to the end-to-end Order-to-Cash process within SAP environment. You will collaborate with cross-functional teams, including sales, customer service, finance, manufacturing, logistics, and other IT units and 3rd party systems to support day-to-day operations successfully.

• Sales & Distribution Support: Provide day-to-day functional and operational support for the end-to-end Order-to-Cash (O2C) process in SAP S/4HANA and ECC SD, including sales order processing, pricing, credit management, Available-to-Promise (ATP), delivery processing, shipping, billing, output management, and integrations with MM, WM, and FI.
• Integration & Data Integrity: Monitor, support, and troubleshoot integrations between SAP and legacy or third-party systems, ensuring data accuracy and business process continuity. Proactively identify and resolve issues impacting integrations with SAP modules (FI, MM, WM) and external systems such as EDI and logistics platforms.
• Incident & Problem Management: Perform incident triage, root cause analysis, and problem management to ensure timely resolution of production issues in accordance with established SLAs. Escalate critical issues as needed and drive permanent corrective actions.
• Technical Collaboration: Work closely with ABAP, BASIS, middleware, and integration teams to resolve issues related to interfaces, enhancements, reports, workflows, and background jobs.
• Testing & Quality Assurance: Support regression testing, patch validation, change impact assessments, and User Acceptance Testing (UAT) to ensure system stability and quality for SAP SD processes.
• Change & Release Support: Assist with change requests, minor enhancements, deployment activities, testing, documentation, and knowledge transfer to ensure successful implementation of system changes.
• Documentation & Continuous Improvement: Create and maintain support documentation, standard operating procedures (SOPs), and knowledge articles. Analyze recurring issues, recommend process improvements, and implement preventive measures to improve operational efficiency.
• Business Partnership: Collaborate with business stakeholders to understand operational needs, provide regular status updates, and deliver a high level of customer service and support.
• Global Operations Support: Participate in on-call rotations and provide extended support as needed to ensure seamless operations across the Americas, EMEA, and APAC regions.