Job Title: SAP Solution Manager Consultant (FRUN SAP Focused Run)
Experience: 3 to 8 Years
Qualification: Any Graduate / Any Post Graduate
Notice Period: 15 to 30 Days
Mode of Work: Work from Office
Mode of Shift: Rotational (Including Night Shift)
Job Summary
Solman team involves working on issues reported in the different tickets based on their priority and the task type - EWA, Reintegration scenarios, DNS migration, HANA in place, Maintenance planner. The objective is to ensure System monitoring is in place by performing the below checks:
- Relevant experience in SAP solution manager administration (FRUN - SAP Focused Run).
- Good communication skills to handle bridge calls with clients.
- System is integrated to solman systems.
- FRUN Monitoring related Parameter values to be maintained as per standards.
- LMDB entries are correct with proper assignments of DB and application.
- Data supplier is up to date in LMDB.
- SSI is completed successfully.
- System monitoring is fine.
- All alerts caused by monitoring related issues (Availability, Self-monitoring).
- Perform checks when alerts are triggered in mass, or no alerts are triggered as per the troubleshooting guide to identify the alerts which are generated and forwarded monitoring tools.
- Handling EWA issue.
- EWA report when it's Grey.
- Ensure correct Monitoring Configuration and perform Troubleshooting.
- Make sure availability of Monitoring for Data in FRUN as a prerequisite to reflect in Customer launchpad (Capacity memory, CPU utilization, Memory usage).
- Enable/Disable monitoring for various system types.
- Uploading data to Maintenance Planner (MP) and troubleshooting MP related issues as per troubleshooting guide.
- Re-integration for all scenarios.
- Decommissioning of host/system/Customer Network.
- Monitoring Re- Integration according to the available guidelines.
- Responsible for solving issues regarding Maintenance planner and LMDB entries.
Seniority Level
Mid-Senior Level
Employment Type
Full-time
Job Function
Information Technology
Industry
IT Services and IT Consulting