SAP FICO / FSCM Consultant

NTT DATA North America; Bengaluru Urban; Sur place; INR 1 000 000 - 1 800 000; Plein temps

Résumé du poste

NTT DATA in Bangalore, India seeks a SAP FICO / FSCM Consultant to support R2R processes across GL, AP, AR, Asset Accounting and FSCM components. You will deliver L1.5/L2/L3 production support for SAP ECC, analyze incidents, perform RCA, and update documentation.

The role involves ITIL-aligned incident, problem, change and release management with on-call coverage. You will work with ServiceNow/Remedy/Jira for tickets and monitoring, participate in testing cycles, and coordinate with business,

Qualifications

• Experience configuring and supporting SAP ECC modules including GL, AP, AR and FSCM components.
• Ability to perform root cause analysis and incident resolution within SLA.
• Familiarity with ITIL processes and change/ release management.

Responsabilités

• Support Record-to-Report processes such as General Ledger, AP, AR, Asset Accounting and FSCM components.
• Provide L1.5/L2/L3 production support for SAP ECC applications.
• Analyze, troubleshoot and resolve incidents; perform RCA for recurring issues.
• Handle service requests, standard changes and minor enhancements.
• Support testing activities (UT, SIT, UAT) and deployment/transport management.
• Coordinate with business users, functional and technical teams; document knowledge articles.

Connaissances

SAP FICO

FSCM

Incident resolution

ServiceNow

Outils

ServiceNow

Remedy

Jira

Description du poste

Req ID: 381080

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a SAP FICO / FSCM Consultant to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Support Record-to-Report processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, Bank Accounting, and FSCM components such as Credit Management, Collections, and Dispute Management. Perform configuration changes, reconciliation, and month-end support.

Provide L1.5/ L2/L3 production support for SAP ECC applications.

Analyze, troubleshoot, and resolve incidents within SLA.

Perform root cause analysis (RCA) for recurring issues.

Handle Service Requests and standard changes.

Deliver minor enhancements and configuration updates.

Support deployment activities and transport management.

Coordinate with business users, functional teams, and technical teams.

Prepare functional/technical documentation and knowledge articles.

Participate in on-call support during business-critical periods.

Ensure compliance with ITIL Incident, Problem, Change, and Release Management processes.

Work with monitoring tools and ticketing systems such as ServiceNow, Remedy, or Jira.

Support testing activities including Unit Testing (UT), SIT, and UAT.

Ability work in Shifts supporting Multiple Regional Support

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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