SAP Customer Service Consultant

Careernet; Bengaluru; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

Careernet is seeking an experienced SAP CS consultant to configure and support service orders, contracts, and billing across SAP modules in Bengaluru. You will ensure robust status controls and smooth end-to-end billing flows, collaborating with SD, MM, and FICO teams.

The role requires 7–14 years total experience with 3–5 years in SAP CS, strong functional knowledge, and ABAP debugging exposure for troubleshooting. On-site assignment in Bengaluru with growth opportunities.

Qualifications

• 7 to 14 years of overall experience, including 3 to 5 years in SAP CS functional consulting.
• Strong hands-on functional consulting experience in SAP CS with service order and billing process knowledge.
• Deep working knowledge of service contracts, service orders, repair orders, quotations, and resource-related billing.
• Experience with SAP pricing procedures, billing document types, and status management in service processes.
• Ability to support integration testing, UAT, hypercare, and functional issue resolution across CS-related transactions.

Responsibilities

• Configure and support SAP CS processes for service orders, service contracts, repair orders, service notifications, and quotations.
• Maintain status profiles and business controls across the service order lifecycle.
• Design and execute resource-related billing flows, including DIP profile setup and billing document processing.
• Support core billing transactions such as DP90, DP91, DP93, and DP97 for individual and collective processing.
• Partner with SD, MM, and FICO teams to resolve integration issues across pricing, cost allocation, and revenue-related processes.

Skills

SAP CS

SAP SD

SAP S/4HANA Service

Resource-Related Billing

DIP

FICO

MM

Service Contracts

Service Orders

Repair Orders

SAP Pricing

Status Management

DP90

DP91

DP93

DP97

Education

Bachelor's degree in Engineering, Commerce, or a related discipline

Tools

ABAP debugging

Job description

Key Skills:

SAP CS, SAP SD, SAP S/4HANA Service, Resource-Related Billing, DIP, FICO, MM, Service Contracts, Service Orders, Repair Orders, SAP Pricing, Status Management, DP90, DP91, DP93, DP97

Roles and Responsibilities:

• Configure and support SAP CS processes for service orders, service contracts, repair orders, service notifications, and quotations.
• Maintain status profiles and business controls across the service order lifecycle.
• Design and execute resource-related billing flows, including DIP profile setup and billing document processing.
• Support core billing transactions such as DP90, DP91, DP93, and DP97 for individual and collective processing.
• Partner with SD, MM, and FICO teams to resolve integration issues across pricing, cost allocation, and revenue-related processes.

Experience:

• 7 to 14 years of overall experience, including at least 3 to 5 years in SAP CS functional consulting.
• Strong hands-on functional consulting experience in SAP CS with service order and billing process knowledge.
• Deep working knowledge of service contracts, service orders, repair orders, quotations, and resource-related billing.
• Experience with SAP pricing procedures, billing document types, and status management in service processes.
• Ability to support integration testing, UAT, hypercare, and functional issue resolution across CS-related transactions.

Good to Have:

• SAP SD experience, especially order-to-cash integration, delivery processing, and SD pricing.
• Exposure to SAP S/4HANA Service or Service in S/4HANA Cloud.
• ABAP debugging knowledge for troubleshooting custom routines, user exits, and BAPIs.

Education:

• Bachelor's degree in Engineering, Commerce, or a related discipline.