SAP BODS_Production Support Professional

Tekskills Inc.; Kolkata District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Tekskills Inc. is seeking an Application Support Specialist to join our SAP Data Services (BODS) production support team in Kolkata. The role focuses on supporting ETL workflows, monitoring batch jobs, and resolving production issues promptly.

You will analyze incidents, prepare RCA documents, and collaborate with cross-functional teams to ensure data quality and reliable data loads. Shift-based coverage (24x7) is required, and strong SQL and data warehousing knowledge are essential.

Qualifications

• Experience in data warehousing concepts and SQL.
• Proficiency in troubleshooting ETL processes and batch jobs.
• Ability to analyze and create RCA documents.
• Experience in production support and incident/change management.
• Excellent communication and teamwork.

Responsibilities

• Troubleshoot ETL processes and monitor batch jobs in production.
• Analyze issues and provide RCA documentation as needed.
• Collaborate with stakeholders to resolve data quality issues.
• Support cross-functional teams and production environments.
• Work in shifts (24x7).

Skills

SAP BODS

SQL

ETL processes

Unix

Shell scripts

Informatica IICS

Monitoring tools

Ticketing tools

Data warehousing

Production support

Tools

ESP

Autosys

ServiceNow

Job description

Application Support Specialist

Role: SAP Data services (BODS) Production support Engineer

Responsibilities

We are looking for a motivated application support engineer with a passion for learning new skills and expand knowledge on multiple ETL tools. As an application support engineer, you will be responsible for assisting in various projects on ETL flows. You will work closely with a team of experienced professionals to monitor the job identify and fix the issues.

Key Responsibilities

• Looking for a candidate with strong knowledge on data warehousing concepts and SQL.
• Should have proficiency in troubleshooting the ETL processes, monitoring the batch jobs, resolving the Prod job errors.
• Do a complete analysis and come up with RCA document on need basis.
• Work with internal stakeholders to resolve data quality issues, collaborate with the development team, providing support for critical production issues.
• Should have knowledge of incident management,Change Management process.
• Collaborating with cross-functional teams to identify and resolve the issues.
• Work individually in Production environment.

Skill Requirements

• SAP BODS client tools with basic hands-on on windows, Unix, shell scripts.
• Good knowledge of SQL queries , Informatica IICS
• Able to support on daily, Monthly and quarterly loads along with change implementation.
• Monitoring tools like ESP, Autosys is a plus. Should have hands-on experience in SNOW or any other ticketing tool.
• Strong understanding of project architecture
• Excellent problem-solving skills and attention to detail
• Ability to lead and mentor a team and upskill as per the project requirement.
• Ready to work in shifts (24*7).
• Excellent communication skills and ability to work in a team environment.

Account Context

• Experience in Banking domain.
• Willing to learn multiple technologies like Informatica PC, IDQ, MDM, Snowflake etc.
• Should be willing to work on complex job flows.