SAP BODS_Production Support Professional

Tekskills Inc.; Hyderabad; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Tekskills Inc. is seeking an Application Support Specialist for SAP Data Services (BODS) production support. The role focuses on ETL workflows, data warehousing concepts, and SQL troubleshooting in a banking-oriented production environment.

You will monitor batch jobs, resolve production issues, and collaborate with cross-functional teams to ensure data quality and timely deliveries in a 24x7 operations setting.

Qualifications

• Strong knowledge of data warehousing concepts and SQL.
• Ability to troubleshoot ETL processes and monitor batch jobs.
• Produce RCA documentation as needed.
• Collaborate with stakeholders to resolve data quality issues.
• Familiar with incident and change management processes.
• Experience in banking domain is advantageous.
• Willing to learn multiple technologies such as Informatica PC, IDQ, MDM, Snowflake.
• Able to design and support complex job flows.

Responsibilities

• Monitor ETL jobs and production batch processes.
• Identify and fix production issues in ETL flows.
• Prepare RCA documents as needed.
• Coordinate with development teams to resolve data quality issues.
• Support incident and change management workflows.
• Work in a production environment and shifts.

Skills

SAP BODS

SQL

Informatica IICS

Monitoring tools ESP

Autosys

ServiceNow (SNOW)

Data warehousing

Leadership

Problem-solving

Communication

Shift work 24x7

Tools

Windows

Unix

Shell scripting

ESP

Autosys

ServiceNow

Job description

Application Support Specialist

Role: SAP Data services (BODS) Production support Engineer

Responsibilities

We are looking for a motivated application support engineer with a passion for learning new skills and expand knowledge on multiple ETL tools. As an application support engineer, you will be responsible for assisting in various projects on ETL flows. You will work closely with a team of experienced professionals to monitor the job identify and fix the issues.

Key Responsibilities

• Looking for a candidate with strong knowledge on data warehousing concepts and SQL.
• Should have proficiency in troubleshooting the ETL processes, monitoring the batch jobs, resolving the Prod job errors.
• Do a complete analysis and come up with RCA document on need basis.
• Work with internal stakeholders to resolve data quality issues, collaborate with the development team, providing support for critical production issues.
• Should have knowledge of incident management,Change Management process.
• Collaborating with cross-functional teams to identify and resolve the issues.
• Work individually in Production environment.

Skill Requirements

• SAP BODS client tools with basic hands-on on windows, Unix, shell scripts.
• Good knowledge of SQL queries , Informatica IICS
• Able to support on daily, Monthly and quarterly loads along with change implementation.
• Monitoring tools like ESP, Autosys is a plus. Should have hands-on experience in SNOW or any other ticketing tool.
• Strong understanding of project architecture
• Excellent problem-solving skills and attention to detail
• Ability to lead and mentor a team and upskill as per the project requirement.
• Ready to work in shifts (24*7).
• Excellent communication skills and ability to work in a team environment.

Account Context

• Experience in Banking domain.
• Willing to learn multiple technologies like Informatica PC, IDQ, MDM, Snowflake etc.
• Should be willing to work on complex job flows.