Salesforce Technical Lead

Closeloop Technologies; India; Remote; INR 3,500,000 - 6,500,000; Full time

Job summary

Closeloop Technologies is seeking a Salesforce Technical Lead to design, develop, and deliver scalable Salesforce solutions. You will lead architectural strategy, mentor engineers, and coordinate with stakeholders to drive customer success across the Salesforce ecosystem.

This remote role requires a security-first mindset, extensive experience across Sales Cloud, Service Cloud, and Experience Cloud, and a proven ability to deliver secure, high-performing integrations and AI-enhanced features.

Qualifications

• 10+ years of Salesforce experience.
• Security-first architecture expertise.
• Proven leadership of engineering teams.
• Experience with Sales Cloud, Service Cloud and Experience Cloud.

Responsibilities

• Design enterprise-scale Salesforce architectures to support growth.
• Lead technical design and implementation across Sales Cloud, Service Cloud, and Experience Cloud, including third-party integrations.
• Mentor Salesforce engineering team members.
• Drive DevOps and CI/CD processes to enable faster and higher-quality releases.
• Address legacy systems and technical debt; monitor and resolve gaps.

Skills

Salesforce Architecture

Security-first mindset

Data governance

APIs / Integrations

DevOps / CI-CD

Sales Cloud

Service Cloud

Experience Cloud

AI in Salesforce

Mentorship

Incident response

Security monitoring

Leadership collaboration

Salesforce Application Architect

Salesforce System Architect

Education

Salesforce Application Architect certification

Salesforce System Architect certification

Tools

Claude

Microsoft Copilot

CI/CD tools

Job description

This is a remote position.

Role Overview

We are seeking a Salesforce Technical Lead with strong expertise in designing, developing, and delivering scalable Salesforce solutions. The role requires a passion for problem-solving, continuous learning, and driving customer success across the entire customer journey. The individual will lead architectural strategy, mentor team members, and collaborate with business stakeholders to deliver high-impact project implementations. This position involves working in a fast-paced, growth-oriented environment while ensuring secure, scalable, and high-performing Salesforce ecosystems.

Key Responsibilities

• Design enterprise-scale Salesforce architectures to support rapid growth and complex business models.
• Lead technical design and implementation across Sales Cloud, Service Cloud, and Experience Cloud, including third-party integrations.
• Solve complex integration challenges involving APIs, middleware, and real-time data. synchronization across multiple platforms.
• Drive AI-powered experiences using tools such as Claude and Microsoft Copilot.
• Establish and maintain DevOps and CI/CD processes to enable faster and high-quality releases.
• Optimize Salesforce performance and ensure strong security practices across the platform.
• Partner with leadership teams to define technical strategy and roadmap.
• Mentor and develop Salesforce engineering team members.
• Lead modernization efforts by addressing legacy systems and technical debt.
• Monitor system performance and proactively identify and resolve gaps.

Required Skills & Experience

• 10+ Years of Experience is required.
• Strong experience in architecting Salesforce solutions with a security-first mindset
• Ability to translate complex business workflows into scalable Salesforce solutions
• Expertise in designing and enforcing data governance aligned with industry standards
• Experience leading secure integrations and implementing best practices around identity and platform monitoring
• Strong knowledge of secure DevOps practices
• Experience managing and guiding teams through complex incident response scenarios
• Up-to-date knowledge of Salesforce ecosystem and AI industry trends
• Ability to collaborate effectively with technical teams and business stakeholders
• Salesforce Application Architect and System Architect certifications