Salesforce Senior Technical Manager (Salesforce Technical Architect experience is mandatory)

Leadout Capital; Bengaluru; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Leadout Capital seeks a Technical Consulting Senior Manager to lead delivery of complex Salesforce solutions. You will guide AI-driven architecture, integrate APIs, and manage a team across client projects. Expect significant travel (50–75%) and a focus on scalable, long-term platforms.

You will champion AI-first delivery, oversee governance, and work with global teams to ensure velocity and quality while aligning with client objectives.

Qualifications

• Over 14–18 years CRM experience with at least 10 years on the Salesforce platform.
• Strong leadership of technical teams and delivery governance.
• Experience implementing enterprise AI architectures within Salesforce environments.
• Willingness to travel 50–75% to client sites.

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and expectations.
• Drive Enterprise AI Architecture by designing and integrating scalable AI solutions within Salesforce environments.
• Lead technical design sessions and document solutions aligned with client objectives.
• Champion an AI-first delivery methodology and accelerate implementation across projects.
• Provide oversight and governance of Salesforce projects, guiding delivery teams on AI-assisted tooling.
• Follow and help define coding standards, and lead code reviews to ensure best practices.
• Manage the technical delivery of custom development, integrations, and data migrations for Salesforce.
• Diagnose issues using AI-assisted diagnostics to interpret logs and identify bottlenecks.
• Participate in POC development with prospects and liaison with Salesforce product teams.
• Demonstrate expert understanding of Salesforce products (Sales, Service, Community, Marketing, Commerce).
• Understand systems architecture and data sharing considerations in platform design.
• Be flexible with work hours to collaborate with global delivery teams.

Skills

Salesforce architecture

AI development

Team leadership

Client engagement

API integration

Code reviews

Enterprise delivery

Performance optimization

Cloud integration

Strategic planning

Tools

Claude

Cursor

Job description

The Technical Consulting Senior Manager is a leader of leaders, responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include-but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep.

You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective, including a foundational understanding of how to leverage AI development tools to optimize delivery cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API's as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.

Responsibilities and Requirements:

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations

• Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits

• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases

• Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects

• Provide oversight and governance of Salesforce projects, guiding delivery teams on the effective use of AI-assisted tooling to maintain velocity and quality

• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed, encouraging the use of AI coding assistants to enforce best practices

• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation

• Ability to understand a project and debug issues, leveraging AI diagnostics to assist in interpreting logs and isolating bottlenecks

• From time-to-time, participate in activities such as technical landscape discovery, Proof-Of-Concept (POC) development with prospects

• Liaise with Salesforce product teams to support client implementations

• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds, with a foundational familiarity with Salesforce's AI offerings (e.g., Agentforce)

• Understanding of systems architecture

• Understanding of key design patterns and large data volume limitations and best practices

• Understanding of data sharing and visibility considerations and how these play into platform architecture

• Familiarity with platform authentication patterns (SAML, SSO, OAuth)

• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)

• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure

• Lead a technical team and own customer and team engagement

• Travels to client sites for projects, estimated 50-75%

• Maintain a target billable utilisation aligned to the role

• 14-18 years CRM experience with a minimum of 10 years on the Salesforce platform

• Maintain billable utilisation targets for your team

• Technical enablement of team members on the latest Salesforce products and processes, including upskilling on modern AI development tools and practices

• Working with global teams for delivery across geographies. We will need you to be flexible with your work hours

• Active Salesforce certifications or ability to achieve relevant certifications upon hire

• Leader of Leaders

• Experience building & growing a practice

• Must have managed a team of technical & solution implementors