Salesforce Technical Architect

SalesForce-ad; Gurgaon; On-site; INR 3,000,000 - 5,200,000; Full time

Job summary

SalesForce-ad in India is seeking a Senior Technical Architect to design and deliver Salesforce industry solutions across Education, Real‑estate and Travel verticals. You will drive architecture, lead cross‑functional teams, and mentor developers to ensure scalable, high‑quality CRM implementations.

You will collaborate with sales and delivery teams to architect solutions, guide project discovery, and ensure best practices in development, testing, and deployment using Apex, LWC, Omnistudio, BRE

Qualifications

• 10+ years of experience in Salesforce ecosystem.
• Extensive experience in Education/Real‑estate/Travel sectors.
• 10+ years on deployment teams with Agile.
• Proven track record delivering enterprise CRM implementations.
• Experience leading teams in analysis of complex problems and design/implementation.
• Salesforce integration experience across systems and with AppExchange deployments.
• Strong knowledge of APEX APIs, Triggers, Web services, and Salesforce.com setup.

Responsibilities

• Architect technology solutions with clients and IT staff to meet needs and ensure maintainability.
• Lead project discovery, define scope, and document requirements and designs.
• Collaborate with sales, engineering, and services teams to maximize Salesforce product value.
• Design transformational Salesforce solutions to meet business requirements using best practices.
• Mentor development and QA teams throughout the project lifecycle.
• Ensure design, testing, and performance meet defined requirements and timelines.
• Deliver CRM/workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and related tools.

Skills

Salesforce architecture

Technical leadership

Stakeholder management

Agile delivery

CRM implementations

APEX / LWC / Visualforce

Omnistudio / BRE / Experience Cloud

Education

Bachelor’s/Master’s in CS/Software Eng/Business

Tools

APEX

Visualforce

Lightning / LWC

Omnistudio

BRE

Experience Cloud

Job description

Job Description:

Description

Salesforce India Professional Services partners with enterprise customers to design, implement, and scale transformative Salesforce solutions. With deep platform expertise and a strong focus on business outcomes, we work with some of India's most complex and strategic organisations — making a real global impact from one of Salesforce's highest-priority growth markets.

The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully designing and building the Salesforce industry-specific solutions.

The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem. As a Technical Architect, you will have strong focus on salesforce platform (e.g. Sales, Service, Community, and Einstein Clouds) and work closely with our sales and delivery teams to ensure customer success.

Responsibilities

• Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is leveraged correctly and the go-forward solution is easy to maintain and meets best practices. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates, and documenting requirements and designs.
• Effective in understanding business needs and distilling the information into business and technical requirements
• Collaborate with internal stakeholders (sales/pre‑sales, engineering, other services teams, etc.) to help customers maximize the value of their Salesforce Industry products and services.
• Designing transformational technology solutions and working directly with customers to meet their business requirements in accordance with industry best practices.
• Leading and mentoring the development and QA teams on the project.
• Responsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment.
• Through the use of UML diagrams, design documentation, and best‑practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.
• Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.
• Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.
• Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions.
• Develop POCs or help customers and partners with complex coding tasks.
• Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community.

Experience

• 10+ years of experience in Salesforce ecosystem developing technology solutions.
• Extensive experience and understanding of the Education/Real‑estate/Travel Sector.
• 10+ years of experience working on deployment teams, ideally using Agile development techniques.
• Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
• Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
• Salesforce.com integration experience, including between different business systems as well as working with integration tools.
• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment and implementing new instances of Salesforce.com from scratch.
• Strong experience on Omnistudio suite, Business Rules Engine (BRE), Experience Cloud Integration
• Strong practical knowledge of Lightning, VisualForce, Flex, and LWC.
• Ability to define the system landscape, identify gaps between current and desired end‑states, and deliver a CRM solution.
• Understanding of DevOps and Release Management for large-scale transformation projects.
• A self‑starter, adept at picking up new skills and technologies, and eager to break new ground
• Excellent communication skills to communicate with customers, partners, and internal team members

Technical Skills

• DevOps and Release management
• Salesforce/Apex, Triggers, Flows, Community, Lightning, LWC
• Familiarity with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)

DESIRED CERTIFICATIONS & QUALIFICATION

• Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field
• Certified in Education Cloud, Sales Cloud, Service Cloud
• Experience on Agentforce will be preferred
• Experience on Data Cloud will be preferred
• Familiar and using AI tools to bolster implementation productivity (e.g. Cursor, Claude, NotebookLM etc)