Hello,
Key Responsibilities
- Lead solution discovery, requirement elaboration and fit-gap workshops with client business and IT stakeholders, and translate the outcomes into a coherent Quote-to-Cash design.
- Architect the full Conga process flow Opportunity to Quote/Proposal, line items, approvals, Agreement, Order and Assets including asset-based ordering, amendments, renewals and cancellations.
- Design the Conga CPQ configuration footprint: product catalog, bundles and options, constraint and configuration rules, price lists, price rules, pricing and discounting logic, and multi-level approval workflows.
- Design Conga CLM agreement lifecycles end to end — agreement types and templates, clause libraries, redlining via X-Author, e-signature integration, and obligation, milestone and renewal tracking.
- Define document generation architecture using X-Author / Composer for quotes, proposals and contracts, balancing template complexity against maintainability.
- Define integration patterns with ERP, billing, tax and e-signature systems, and own the data migration approach for products, price lists, agreements, contracts and assets.
- Author and own solution design documents, technical specifications and architecture decision records; enforce a configuration-first stance on Conga and Salesforce, with every customisation explicitly justified.
- Support the Project Manager on estimation, SOW scoping and change-request impact assessment, and flag design, scope and performance risks early.
- Run design and code reviews across the offshore team, mentor developers and BAs, and raise the practice's overall Conga and Salesforce design maturity.
- Present options, trade-offs and risks clearly to client leadership and drive decisions to closure.
What You'll Bring — Required
- At least one full end-to-end Conga CPQ implementation (ideally alongside Conga CLM) delivered as Solution or Technical Architect, from design through go-live.
- Deep Conga CPQ configuration expertise across catalog and bundle modelling, constraint rules, pricing and discounting, approvals and document generation.
- Strong Salesforce platform fundamentals: data model and sharing/security architecture, Flows, Apex and LWC design patterns, governor limits and large-data-volume considerations.
- Hands‑on experience designing Quote-to-Cash integrations with ERP, billing or tax systems, including API patterns, error handling and reconciliation.
- Proven data migration design experience for products, price lists, agreements and assets on complex legacy-to-Conga transitions.
- Excellent client-facing communication — able to run discovery and design workshops independently with senior business and IT stakeholders.
- Experience producing architecture and design documentation of a quality that withstands client and audit review.
What You'll Bring — Preferred
- Breadth across both Conga CPQ and Conga CLM, including X-Author redlining and obligation management.
- Exposure to Conga Pricing (formerly PROS), Conga Platform or Conga Advantage.
- Conga CPQ / CLM certifications and Salesforce Application or Solution Architect certification.
- Working knowledge of Salesforce CPQ or Revenue Cloud (RCA/ARM), including migration paths between Conga and Revenue Cloud.
- Managed services, upgrade or remediation experience on existing Conga implementations, plus pre-sales and solutioning exposure.
- Practical use of AI assistants such as Claude or Copilot to accelerate design, documentation and test asset creation.
Eligibility / Qualification
10–15 years of total IT experience with 4–10 years in directly relevant architecture work — typically 6+ years on the Salesforce platform and
3+ years on Conga CPQ and/or CLM. Bachelor's degree in Engineering, Computer Science or an equivalent discipline. Conga and Salesforce Architect certifications are strongly preferred. Must have owned the solution on at least one Conga programme through to production go-live.