Salesforce Solution Architect

RPMGlobal; Gurugram District; On-site; INR 4,971,000 - 5,354,000; Full time

Job summary

RPMGlobal in Gurugram, India seeks a Salesforce Solution Architect for a 6-Month Contract to Hire. You will translate business needs into scalable system designs across the GTM stack, owning the Lead-to-Cash process and ensuring alignment across Sales, Presales, Finance, and Customer Success.

You will lead requirements gathering, map processes, create user stories, and work hands-on with Salesforce objects, CPQ configuration, Gainsight, Marketo, and related tools.

Qualifications

• 6+ years of experience within the Salesforce ecosystem (Sales Cloud and CPQ).
• End-to-end ownership of Lead-to-Cash lifecycle.
• Hands-on Salesforce configuration and testing.
• UAT planning, execution, and release governance.
• Familiarity with Gainsight and Marketo.
• Exposure to AI and automation in GTM systems.

Responsibilities

• Translate business needs into scalable system designs across the GTM stack.
• Establish design principles, guardrails, and scalable patterns across systems.
• Own solution architecture across Salesforce Sales Cloud, CPQ, Gainsight, Marketo, and integrations.
• Drive process standardization and simplification across tools.
• Lead requirements gathering, process mapping, and gap analysis.
• Convert business problems into user stories and specs.
• Hands-on with Salesforce objects, flows, and CPQ configuration.
• Coordinate cross-functional stakeholders for UAT and sign-offs.
• Drive release readiness and adoption.

Skills

Strategic thinking

Stakeholder management

UAT planning

Requirements gathering

Cross-functional collaboration

Problem solving

Tools

Salesforce

CPQ

Gainsight

Marketo

LeanData

Outreach

LinkedIn Navigator

ERP integrations

Job description

Salesforce Solution Architect
Location: Gurugram, India
6-Month Contract to Hire role
$25.52/hr USD | No C2C

Our client, a leading SaaS company, is seeking a Salesforce Solution Architect.

• Translate business needs into scalable system designs across the GTM stack.
• Establish design principles, guardrails, and scalable patterns across systems.
• Own solution architecture across:
  • Salesforce Sales Cloud
  • CPQ (product catalog, pricing, and bundling)
  • Customer Success (e.g., Gainsight)
  • Marketing automation (e.g., Marketo, LeanData, Outreach, and LinkedIn Navigator)
  • Integrations with ERP and billing systems
• Drive process standardization and simplification across tools.
• Anticipate downstream impacts across systems before implementation.
• Act as the single-threaded owner of the Lead-to-Cash process across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems).
• Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships.
• Identify and close gaps between strategy (pricing and packaging) and execution (systems and workflows).
• Lead requirements gathering, process mapping, and gap analysis.
• Convert business problems into:
  • Clear user stories
  • Functional and technical specifications
• Challenge stakeholders to refine unclear or suboptimal requirements.
• Hands-on experience with Salesforce objects, flows, validation rules, and page layouts.
• Hands-on experience with CPQ configuration (products, pricing rules, discounting, and bundles).
• Experience with basic Lightning components (LWC exposure preferred; extensive development experience is not required).
• Experience creating reports, dashboards, and data models.
• Troubleshoot issues across systems and integrations.
• Coordinate cross-functional stakeholders for UAT execution.
• Manage defect tracking and prioritization.
• Facilitate business validation and sign-offs.
• Drive release readiness, rollout, and adoption.

Operational Excellence & Continuous Improvement

• Own the intake and prioritization framework for GTM enhancements.
• Improve:
  • Data quality
  • Process compliance
  • System adoption
    

What You Bring

• 6+ years of experience within the Salesforce ecosystem (Sales Cloud and CPQ).
• Proven experience owning the end-to-end Lead-to-Cash lifecycle.
• Ability to operate as:
  • A strategic thinker (architect mindset) and
  • A hands-on executor (configuration and testing)
• Strong experience in UAT planning, execution, and release governance.
• Deep understanding of:
  • CPQ complexity (pricing rules, bundles, and approvals)
  • Sales processes (pipeline management, forecasting, and deal desk operations)
  • Pricing and packaging strategies
  • The customer lifecycle (Acquire -> Expand -> Renew)
• Familiarity with:
  • Gainsight (or other Customer Success platforms)
  • Marketo (or other marketing automation platforms)
• Experience with tools such as:
  • LinkedIn Sales Navigator
  • ZoomInfo
• Exposure to AI and automation within GTM systems is strongly preferred.