Salesforce Senior Advisory Architect

Salesforce; India; On-site; INR 4,000,000 - 9,000,000; Full time

Job summary

Salesforce is seeking a Senior Enterprise Architect to lead AI architecture initiatives for large enterprise clients, designing scalable generative AI solutions within Salesforce environments and guiding architecture decisions. You will partner with Delivery Managers and Solution Architects, drive pre-sales activities, and mentor teams while traveling up to 50–75% to customer sites.

Candidates must have 12+ years of experience in enterprise architecture or consulting and strong data,

Qualifications

• 12+ years enterprise architecture or consulting experience.
• Strong data, integration, and security architecture skills.
• Excellent presentation and communication abilities.
• Detail-oriented with the ability to rapidly learn new concepts.

Responsibilities

• Serve as trusted advisor to the client.
• Design and integrate scalable AI solutions within Salesforce environments.
• Lead technical design sessions and document solutions.
• Champion AI-first delivery methodology with advanced tools.
• Guide customers in deploying emerging technologies to drive value.
• Collaborate with Delivery Managers and Solution Architects to meet client needs.
• Participate in pre-sales activities and POC development.
• Travel to client sites up to 50-75%.

Skills

Enterprise architecture

Consulting

Data architecture

Security architecture

Presentation skills

Communication

AI tools

Tools

Claude

Cursor

Job description

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Professional Services organisation is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you're set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it's easy to maintain and adapt down the road, minimising potential technical debt. Our team is made up of thousands of the world's leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.

YOUR IMPACT

• Serve as a trusted advisor to the client
• Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
• Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
• Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise
• Guide customers and colleagues in rationalising and deploying emerging technologies that drive increased business value
• Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artefacts to keep programs on track and solutions extendable and maintainable going forward
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
• Lead the technical architecture team for an enterprise-level customer engagement
• From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Expected to participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
• Travels to client sites for projects, estimated 50-75%

MINIMUM QUALIFICATIONS

• 12+ years enterprise architecture or consulting experience
• Strong application design skills combined with strong data, integration, and security architecture skills
• Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies, including upskilling on modern AI development tools and practices
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
• A great listener with the