Salesforce Sales Cloud (CRM) Consultant

Aptimized; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Aptimized is seeking an experienced Salesforce Sales Cloud Consultant to implement, configure, and support Salesforce Sales Cloud. You will collaborate with sales, marketing, and customer success teams to design processes that increase pipeline visibility, forecasting accuracy, and customer engagement.

Ideal candidates have 4-7 years of hands-on Salesforce CRM experience, expertise in Flow automation, and strong stakeholder communication.

Qualifications

• 4-7 years of Salesforce CRM experience with a focus on Sales Cloud.
• Strong expertise in Salesforce Sales Cloud configuration and administration.
• Experience with Lead Management, Opportunity Management, Territory Management, and Account & Contact Management.
• Hands-on experience with Salesforce Lightning Experience and Flow automation.
• Experience with Data Loader, Import Wizard, and data migration activities.
• Knowledge of Salesforce Security Model, Profiles, Roles, Sharing Rules, and Permission Sets.
• Strong business process mapping and requirement gathering skills.
• Experience working in Agile/Scrum delivery environments.

Responsibilities

• Gather and analyze business requirements from sales, marketing, and customer success stakeholders.
• Configure and customize Salesforce Sales Cloud to support business processes.
• Design and implement lead management, opportunity management, account management, and sales forecasting solutions.
• Create custom objects, validation rules, workflows, approval processes, and automation using Flow.
• Configure dashboards, reports, KPIs, and analytics for sales leadership.
• Manage user setup, roles, profiles, permission sets, and security controls.
• Support data migration, cleansing, deduplication, and integration activities.
• Collaborate with integration teams to connect Salesforce with ERP, marketing automation, CPQ, and other enterprise applications.
• Work closely with developers on custom Apex, Lightning Components, and integrations when required.
• Conduct UAT sessions, end-user training, and post-go-live support.
• Ensure CRM best practices, governance, and data quality standards are maintained.
• Troubleshoot system issues and provide ongoing platform optimization recommendations.

Skills

Salesforce Sales Cloud

CRM Configuration

Lead management

Opportunity management

Territory management

Account management

Data migration

Flow automation

Lightning Experience

Apex & Lightning Components

Reports & Dashboards

Agile/Scrum

Stakeholder management

Communication

Tools

Data Loader

Import Wizard

MuleSoft

Job description

We are seeking an experienced Salesforce Sales Cloud (CRM) Consultant with 4-7 years of hands-on experience implementing, configuring, and supporting Salesforce Sales Cloud solutions. The ideal candidate will work closely with business stakeholders, sales teams, and technical teams to design, optimize, and enhance CRM processes that improve sales productivity, pipeline visibility, forecasting accuracy, and customer engagement. The candidate should possess strong Salesforce platform expertise, excellent business analysis skills, and experience delivering end-to-end CRM implementations.

Responsibilities

• Gather and analyze business requirements from sales, marketing, and customer success stakeholders.
• Configure and customize Salesforce Sales Cloud to support business processes.
• Design and implement lead management, opportunity management, account management, and sales forecasting solutions.
• Create custom objects, validation rules, workflows, approval processes, and automation using Flow.
• Configure dashboards, reports, KPIs, and analytics for sales leadership.
• Manage user setup, roles, profiles, permission sets, and security controls.
• Support data migration, cleansing, deduplication, and integration activities.
• Collaborate with integration teams to connect Salesforce with ERP, marketing automation, CPQ, and other enterprise applications.
• Work closely with developers on custom Apex, Lightning Components, and integrations when required.
• Conduct UAT sessions, end-user training, and post-go-live support.
• Ensure CRM best practices, governance, and data quality standards are maintained.
• Troubleshoot system issues and provide ongoing platform optimization recommendations.

Required Skills

• 4-7 years of Salesforce CRM experience with a focus on Sales Cloud.
• Strong expertise in Salesforce Sales Cloud configuration and administration.
• Experience with:
• Lead Management
• Opportunity Management
• Territory Management
• Account & Contact Management
• Activity Tracking
• Reports & Dashboards
• Hands-on experience with Salesforce Lightning Experience.
• Strong knowledge of Salesforce Flow automation.
• Experience with Data Loader, Import Wizard, and data migration activities.
• Understanding of Salesforce Security Model, Profiles, Roles, Sharing Rules, and Permission Sets.
• Strong business process mapping and requirement gathering skills.
• Experience working in Agile/Scrum delivery environments.
• Excellent communication and stakeholder management skills.

Preferred Skills

• Experience with Salesforce CPQ.
• Experience integrating Salesforce with SAP, Oracle, Workday, or Microsoft Dynamics.
• Knowledge of Sales Engagement, Revenue Intelligence, and Einstein Analytics.
• Familiarity with MuleSoft integration platforms.
• Exposure to Service Cloud and Marketing Cloud.
• Understanding of API integrations (REST/SOAP).

Pay range and compensation package

• Compensation will be offered in line with current market standards and will be commensurate with the candidate's qualifications, skills, and relevant experience.

Equal Opportunity Statement

Aptimized is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace. We make all employment decisions based on merit, qualifications, skills, experience, and business needs, without discrimination based on race, religion, gender, age, disability, sexual orientation, or any other characteristic protected by applicable law.