Salesforce QA - Order Management Specialist

Cerebra; Kolkata District, Hyderabad, Chennai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Cerebra is hiring Salesforce QA professionals with hands-on SOM and Q2C experience to support offshore projects in India. You will test end-to-end order lifecycles, validate CPQ configurations, and perform API/integration testing across Sales Cloud, Service Cloud and Revenue Cloud.

Location includes Kolkata, Chennai and Hyderabad with Agile teams and robust data validation requirements. The role requires 3+ years of Salesforce testing and 2+ years SOM testing, plus SIT/UAT and defect management

Qualifications

• 3+ years of Salesforce testing experience.
• 2+ years of hands‑on Salesforce Order Management (SOM) testing.
• Strong knowledge of Order‑to‑Cash (O2C) and Quote‑to‑Cash (Q2C).
• Order lifecycle management, order orchestration and fulfillment.
• Testing experience in Sales Cloud, Service Cloud, Salesforce Order Management and CPQ / Revenue Cloud.
• API testing and integration testing (REST / SOAP).
• Functional, regression, SIT and UAT testing.
• Strong SQL and data validation skills.
• Agile / Scrum delivery experience.

Responsibilities

• Test end‑to‑end order capture, validation, fulfillment, amendments, cancellations and returns.
• Validate quote‑to‑order conversion and order status transitions.
• Test Salesforce integrations with ERP, billing and fulfillment platforms.
• Validate CPQ product configuration, pricing, discounting and approval workflows.
• Prepare and execute test plans, scenarios, test cases and test data.
• Manage defects, support root cause analysis and coordinate with development teams.

Skills

Salesforce testing

SOM testing

O2C / Q2C knowledge

Order lifecycle management

Sales Cloud / Service Cloud / CPQ

API testing

SQL / data validation

Agile / Scrum

Tools

Provar

Selenium

AccelQ

Copado Robotic Testing

Tosca

Jira

Azure DevOps

Zephyr

Xray

HP ALM

Salesforce CPQ / Revenue Cloud certifications

Job description

Immediate /Short Notice Only - Cerebra Payroll - MNC Client

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We're Hiring: Salesforce QA Order Management Specialist

Experience: 5 to 8 Years

• 3+ years of Salesforce testing experience.
• 2+ years of hands-on Salesforce Order Management (SOM) testing.

• Location: Offshore Kolkata, Chennai, Hyderabad
  Work Domain: Salesforce Revenue Cloud / Salesforce Order Management (SOM)

Role Overview

We are looking for experienced Salesforce QA professionals with hands‑on expertise in Salesforce Order Management (SOM) and Quote‑to‑Cash (Q2C) processes. Candidates should have strong experience in end‑to‑end Salesforce testing, order lifecycle management, API and integration testing.

Mandatory Skills

• 3+ years of Salesforce testing experience.
• 2+ years of hands‑on Salesforce Order Management (SOM) testing.
• Strong knowledge of Order‑to‑Cash (O2C) and Quote‑to‑Cash (Q2C).
• Order lifecycle management, order orchestration and fulfillment.
• Testing experience in Sales Cloud, Service Cloud, Salesforce Order Management and CPQ / Revenue Cloud.
• API testing and integration testing (REST / SOAP).
• Functional, regression, SIT and UAT testing.
• Strong SQL and data validation skills.
• Agile / Scrum delivery experience.

Good to Have

• Salesforce Revenue Cloud Advanced (RCA) and Salesforce Billing.
• SAP / MuleSoft integration testing.
• Automation tools: Provar, Selenium, AccelQ, Copado Robotic Testing or Tosca.
• Jira, Azure DevOps, Zephyr, Xray or HP ALM.
• Salesforce CPQ / Order Management certifications.

Key Responsibilities

• Test end‑to‑end order capture, validation, fulfillment, amendments, cancellations and returns.
• Validate quote‑to‑order conversion and order status transitions.
• Test Salesforce integrations with ERP, billing and fulfillment platforms.
• Validate CPQ product configuration, pricing, discounting and approval workflows.
• Prepare and execute test plans, scenarios, test cases and test data.
• Manage defects, support root cause analysis and coordinate with development teams.