Salesforce Project Manager- Marketing Cloud

Leadout Capital; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Leadout Capital seeks an experienced Salesforce Project Manager (Individual Contributor) to own end-to-end delivery of global Salesforce implementations using Agile methods and AI-enabled practices. You will ensure delivery excellence, governance, and stakeholder alignment with a business-owner mindset.

This role requires strategic thinking, executive presence, and hands-on leadership to protect margins and scale delivery across the organization. Travel may be required.

Qualifications

• -10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects.
• -Proven experience implementing Salesforce across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds.
• -Experience managing Salesforce migration projects where Salesforce is source or target.
• -Strong understanding of the Salesforce delivery lifecycle and collaboration with Architects/Tech Leads.
• -Clear, confident communication with senior stakeholders and executives.
• -Salesforce Certifications such as Sales Cloud/Service Cloud/Experience Cloud.
• -Project/Agile Management Certifications (PMP/SAFe/PMI-ACP/PRINCE2/CSM/PSM).
• -Hands-on use of JIRA, ADO, MS Project, Smartsheets, Google Workspace.
• -Awareness of AI-enabled delivery tools (e.g., Gemini, Notebook LM) and an Agentic Delivery mindset.
• -Willingness to travel as needed.

Responsibilities

• End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.
• Agile Delivery Leadership: Lead Agile delivery using Scrum/SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.
• Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps with transparent progress reporting and dependency management.
• Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and escalation management.
• Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices for quality benchmarks across projects.
• Resource & Budget Management: Plan and optimise project resourcing, manage budgets/forecasts, track financials and mitigate delivery risks.
• AI-Driven Productivity Enhancement: Encourage authorised AI tools to boost team efficiency and delivery cycles.
• Core Industry & Domain Specialization: Lead complex digital transformations across CPQ, Revenue Cloud, Marketing, Tableau, ITSM.
• Timezone flexibility: Support global customers with flexible working hours.

Skills

Salesforce project management

Agile delivery

Stakeholder management

Executive communication

PM tools

AI-enabled delivery tools

Willingness to travel

Education

PMI-ACP/SAFe Agilist/PRINCE2/CSM/PSM

SAFe/PMI certifications

PRINCE2/CSM/PSM

Tools

JIRA

Azure DevOps

MS Project

Smartsheets

Google Workspace

Job description

ROLE OVERVIEW

As a Salesforce Project Manager (Individual contributor) , you will lead & own the end-to-end delivery of global, outcomes Salesforce implementations using Agile methodologies and modern, AI-enabled delivery practices. You will be accountable for delivery excellence, financial performance, governance, and stakeholder alignment, operating with a strong business-owner & customer first mindset.

This role requires strategic thinking, executive presence, and hands-on delivery leadership to manage complex Salesforce programs, protect project margins, and scale delivery impact across the organisation.

RESPONSIBILITIES

• End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.




• Agile Delivery Leadership: Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.




• Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle.




• Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments.




• Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects.




• Resource & Budget Management: Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement.




• AI-Driven Productivity Enhancement: Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles




• Core Industry & Domain Specialization: Direct experience leading complex, end-to-end digital transformation programs across key global industries, including CPQ,Revenue Cloud,Marketing,Tableau,ITSM.




• Timezone flexibility : Timezone flexibility to ensure comprehensive support and alignment with global customer needs

SKILLS — MUST HAVE

• 10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects




• Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds




• Experience managing Salesforce related migration projects where Salesforce platform/clouds are either the source or the target for migration.




• Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required)




• Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives




• Salesforce Certifications (any one):

  
  
  
  

  • Sales Cloud Consultant , Service Cloud Consultant, Experience Cloud Consultant

  
  
  
  



• Project / Agile Management Certification (any one):

  
  
  
  

  • PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM

  
  
  
  



• Hands-on experience with project management and collaboration tools such as JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace




• Awareness and practical exposure to AI-enabled delivery tools (e.g., Gemini, Notebook LM) and an Agentic Delivery mindset




• Willingness to travel on a need basis

PREFERRED SKILLS — GOOD TO HAVE

• Experience delivering Salesforce projects in CPQ domain (Salesforce CPQ, Revenue Cloud Advanced, Industry CPQ) or Life Sciences domain(s)




• Exposure to MuleSoft, Salesforce Data Cloud, or related integration and data platforms




• Salesforce Agentforce Specialist or Legend certifications, with experience managing Agentforce-enabled projects