Salesforce Production Support

N53 TECHWORKS LLP; Mumbai; On-site; INR 1,400,000 - 1,800,000; Full time

Job summary

N53 TECHWORKS LLP in Mumbai seeks a Salesforce Senior Solution Analysis Consultant to manage production incidents and drive root cause analysis for complex Salesforce environments. The role focuses on configuration, workflows, security, and API integrations.

The candidate will work across Apex, LWC, and Visualforce, ensuring SLA adherence and seamless platform performance in a finance-focused setting.

Qualifications

• Experience with Salesforce configuration, workflows, and validation rules.
• Experience handling incidents and problem management with root cause analysis.
• Knowledge of security model, APIs, and integrations within Salesforce.

Responsibilities

• Handle production incidents and problem management with root cause analysis and SLA adherence.
• Troubleshoot Salesforce issues related to configuration, workflows, security, Apex, LWC, Visualforce, APIs and integrations.

Skills

Salesforce

Problem management

Root cause analysis

Apex

LWC

Visualforce

APIs & Integrations

SLA adherence

Job description

Salesforce Senior Solution Analysis Consultant

Handling production incidents, problem management, root cause analysis, SLA adherence. The candidate will troubleshoot Salesforce issues related to configuration, workflows, validation rules, security, Apex, LWC, Visualforce, APIs, integrations,.

Skills highlighted with ‘‘ are preferred keyskills

We are hiring on behalf of a well-established financial services leader. The firm is backed by a strong brand heritage, with a focus on cutting-edge technology, seamless integrations, and customer-first platforms.