Responsibilities
- Provide day-to-day production support for our Salesforce environment, ensuring system stability and performance
- Troubleshoot and resolve incidents related to Salesforce functionality and integrations
- Implement and maintain Salesforce configurations, including custom objects, fields, page layouts, and workflows
- Develop and maintain Apex code, triggers, and custom Lightning components as needed
- Support the lead-to-order process, optimizing and enhancing related functionality
- Collaborate with the sales team to understand their needs and implement appropriate solutions within Sales Cloud
- Manage and execute release processes, including change management and deployment to production
- Conduct code reviews and ensure adherence to best practices and coding standards
- Create and maintain documentation for processes, configurations, and custom development
Required Qualifications
- 5+ years of experience as a Salesforce Developer
- Strong knowledge of Apex, Visualforce, Aura, Lightning Web Components, and SOQL
- Experience with Salesforce Sales Cloud configuration and customization
- Familiarity with the lead-to-order process and related Salesforce functionality
- Understanding of Salesforce best practices, including governor limits and security considerations
- Experience with IT service management (ITSM) platforms, such as ServiceNow (SNOW) or Jira Service Management
- Familiarity with SLAs and OLAs in enterprise support environments
- Experience with version control systems (e.g., Git) and release management processes
- Strong problem-solving skills and ability to work under pressure in a production support environment
- Excellent communication skills, both written and verbal
Senior Salesforce Developer – Commercial Aviation (Offshore - Mid-Level) and related roles
Key Responsibilities
- Develop and maintain Salesforce applications using Apex, Aura, Lightning Web Components, and Visualforce
- Implement and customize Salesforce features and functionality to meet business requirements
- Implement and maintain Salesforce configurations, including custom objects, fields, page layouts, and flows
- Create and optimize database queries using SOQL and SOSL
- Design and develop integrations between Salesforce and external systems
- Troubleshoot and resolve technical issues in both development and production environments
- Participate in code reviews and adhere to best practices and coding standards
- Collaborate with business analysts and stakeholders to understand requirements and propose technical solutions
- Assist in the creation and maintenance of technical documentation
- Contribute to the full software development lifecycle, including requirements gathering, design, development, testing, and deployment
- Stay current with Salesforce releases and new features, applying them to improve existing systems
Required Qualifications
- 5+ years of experience as a Salesforce Developer
- Strong proficiency in Apex, Aura, Lightning Web Components, and Visualforce
- Extensive experience with Salesforce automation tools, including: Flow Builder (Screen Flows, Autolaunched Flows, Subflows), Approval Processes, Queues and Queue-based Sharing, Process Builder and Workflow Rules
- Experience with SOQL, SOSL, and DML operations
- Experience with Salesforce data migration tools and techniques
- Familiarity with Salesforce APIs and integration patterns
- Experience with version control systems (e.g., Git)
- Understanding of Salesforce governor limits and performance optimization techniques
- Familiarity with Agile development methodologies
- Good problem-solving skills and attention to detail