Salesforce Operations Analyst

Zensar Technologies; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Zensar Technologies is seeking a Sales Operations professional in Pune to support a Sales Business Unit. The role emphasizes Salesforce Lightning, dashboards, and data loading tasks with strong Excel-based analysis.

The candidate will debug issues, propose practical solutions, and adapt to a fast-paced, contract-based environment while effectively communicating with sales users.

Qualifications

• 3+ years of experience in Sales Operations supporting a Sales BU.
• Hands-on with Salesforce Lightning, Reports/Dashboards and Data Loader.
• Strong Excel skills for data analysis (VLOOKUPs, Pivot Tables).
• Ability to diagnose issues and provide functional solutions.

Responsibilities

• Support sales unit with operational analytics and reporting.
• Create and maintain dashboards and standard reports for the sales team.
• Collaborate with sales and IT to implement process improvements.
• Communicate complex concepts clearly to non-technical users.

Skills

Sales Operations

Analytical mindset

Verbal and written communication

Tools

Salesforce Lightning

Data Loader

Excel (VLOOKUPs, Pivot)

Reports/Dashboards

Job description

Job Description

• Experience: 3+ years in Sales Operations, specifically supporting a Sales Business Unit
• Technical Skills: Exposure to Salesforce Lightning, Reports/Dashboards, and Data Loader; strong Excel skills (VLOOKUPs, Pivot Tables) for data analysis
• Analytical Mindset: Ability to debug issues and provide functional solutions to problems
• Communication: Excellent verbal and written communication skills, with the ability to explain functional concepts to non-technical sales users
• Adaptability: Proven ability to thrive in a fast-paced, contract-based environment with changing priorities

At Zensar, we’re "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City.

Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.