Salesforce Marketing Cloud Developer

Hexaware Technologies; Bengaluru; Hybrid; INR 900,000 - 1,700,000; Full time

Job summary

Hexaware Technologies in Bengaluru is seeking an Salesforce Marketing Cloud Operations Specialist with 4-8 years of experience to drive campaign execution and platform support. You will deploy and monitor emails, manage Journey Builder and Automation Studio workflows, and handle audience segmentation and Data Extensions.

You will troubleshoot production issues, manage tickets, ensure SLA adherence, and collaborate with marketing stakeholders. Strong SFMC skills and certifications are preferred.

Qualifications

• 4-8 years of experience in Salesforce Marketing Cloud operations.
• Hands-on experience with Email Studio, Content Builder, and Contact Builder.
• Experience with Journey Builder and Automation Studio is preferred.
• Ability to troubleshoot campaign and automation issues and manage production tickets.

Responsibilities

• Deploy and monitor email campaigns.
• Manage Journey Builder and Automation Studio workflows.
• Segment audiences and manage Data Extensions.
• Perform campaign QA and ensure quality across executions.
• Troubleshoot production issues and manage support tickets with SLA adherence.

Skills

Campaign execution

Email marketing operations

Platform support

Campaign QA

Troubleshooting

Stakeholder collaboration

Communication skills

Tools

Email Studio

Content Builder

Contact Builder

SQL

AMPscript

HTML/CSS

Job description

Salesforce Marketing Cloud Operations Specialist | Bengaluru

Looking for a Salesforce Marketing Cloud (SFMC) Operations Specialist with 4-8 years of experience in campaign execution, email marketing operations, and platform support.

The role involves deploying and monitoring email campaigns, managing Journey Builder and Automation Studio workflows, audience segmentation, Data Extensions, and campaign QA.

Must have hands-on experience with Email Studio, Content Builder, Contact Builder, SQL, AMPscript, and HTML/CSS. Candidate should troubleshoot campaign and automation issues, manage production support tickets, ensure SLA adherence, and collaborate with marketing stakeholders. Strong communication skills and SFMC certifications are preferred.