Salesforce Marketing Cloud Admin/Developer

Atos; Dadri, Hyderabad, Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Atos is seeking a Salesforce Marketing Cloud Admin/Developer in India with 5-7 years of experience to lead email campaigns and customer journeys. The role requires strong AMPscript skills, data extensions, SQL, and Automation Studio management, with a focus on data accuracy and timely deployments.

Responsibilities include troubleshooting campaigns, managing integrations, and ensuring SLA adherence. Familiarity with SFMC APIs and distributed marketing is a plus.

Qualifications

• 5-7 years of Salesforce Marketing Cloud admin/developer experience.
• Experience managing Email Studio and Journey Builder campaigns.
• Proficient in AMPscript and personalization logic for dynamic content.
• Strong data handling with Data Extensions, SQL queries, and Automation Studio workflows.

Responsibilities

• Execute and manage email campaigns and journeys using Email Studio and Journey Builder.
• Develop and troubleshoot dynamic content with AMPscript and personalization logic.
• Manage Data Extensions, SQL queries, and Automation Studio workflows.
• Perform campaign validation, testing, preview, and deployment.
• Handle SFMC/MOD related incidents with timely RCA and resolution.

Skills

AMPscript

SQL queries

Data Extensions

Automation Studio

Journey Builder

SFMC APIs

Tools

Salesforce Marketing Cloud APIs

Job description

Role & responsibilities

We are looking for a Salesforce Marketing Cloud Admin/Developer with an experience of 5-7 years.

• Execute and manage email campaigns and journeys using Email Studio and Journey Builder
• Develop and troubleshoot dynamic content using AMPscript and personalization logic
• Manage Data Extensions, SQL queries, and Automation Studio workflows
• Perform campaign validation, testing, preview, and deployment
• Support distributed marketing / advisor communications use cases
• Ensure data accuracy and proper segmentation

Along with this,

• Handle INC tickets related to SFMC and MOD (CRM) systems
• Perform root cause analysis (RCA)
• Troubleshoot campaign failures, data issues, and integrations
• Ensure SLA adherence and timely communication
• Coordinate critical issue resolution

Preferred Skills

• Financial services domain experience
• Knowledge of SFMC APIs
• Distributed marketing familiarity
• Agile support model exposure