Salesforce Einstein Bot | Brillio | Remote

PradeepIT Consulting Services Pvt Ltd; India; Remote; INR 800,000 - 1,200,000; Full time

Job summary

A leading IT consulting firm is seeking a Salesforce Developer with 4 to 6 years experience. You will work remotely, focusing on implementing and customizing Salesforce projects, and require strong skills in Live chat setup and Einstein Bot. Excellent communication and problem-solving abilities are essential. This role offers a shift from 11:00 AM to 8:00 PM.

Qualifications

• 4 to 6 years of relevant experience in Salesforce development and related technologies.
• Experience with Live chat setup, Einstein Bot, and Omni-Channel setup is required.
• Strong object-oriented and functional programming skills (Apex, Python, JavaScript).
• Excellent communication, problem-solving, and documentation skills.

Responsibilities

• Experience with Live chat setup and Omni-Channel setup.
• Understand and define requirements, develop, and deploy software.
• Communicate with the Business team about progress and issues.
• Provide application support and incident management.

Skills

Live chat setup

Einstein Bot

Service Cloud

Experience Cloud

Apex

Integration

LWC

Tools

GitHub

JIRA

Job description

About the job

Salesforce Einstein Bot | Brillio | Remote

Primary skills: Live chat setup, Einstein Bot, Service Cloud, Experience Cloud, GitHub, Apex, Integration, LWC

Shift timing: 11:00 AM to 8:00 PM

Experience: 4 to 6 years

Location: Remote

Number of Positions: 01

Responsibilities

• Experience with Live chat setup, Einstein Bot, and Omni-Channel setup.
• Follow best practices and participate in the software development lifecycle and automation.
• Understand and define requirements, design, develop, test, and deploy software to drive platform improvements.
• Possess solid understanding of OOP/Functional programming in languages such as Apex, Python, JavaScript, and related technologies.
• Communicate regularly with the Business team on tracked progress (using JIRA, GitHub) and maintain a customer-centric relationship with the Business/Product teams.
• Demonstrate practical problem-solving, strong written and interpersonal communication, and documentation skills.
• Prioritize tasks and work independently when needed, asking the right questions.
• Knowledge and experience with Salesforce clouds and the platform including Mulesoft, Platform Events, and LWC.
• Occasional on-call duties to provide application support, incident management, and troubleshooting.
• Bridge development and business gaps with a bias toward best practices and reusability, leveraging out-of-the-box functionality.
• Provide strong listening, communication, and presentation skills; recommend best solutions and articulate trade-offs.
• Rich experience in Salesforce project implementation, configuration, and customization; good data modeling and product development on cloud platforms.

Qualifications

• 4 to 6 years of relevant experience in Salesforce development and related technologies.
• Experience with Live chat setup, Einstein Bot, and Omni-Channel setup (required).
• Knowledge of best practices, SDLC, and automation.
• Strong object-oriented and functional programming skills (Apex, Python, JavaScript).
• Experience with Jira and GitHub for project tracking and version control.
• Excellent communication, problem-solving, and documentation skills.
• Ability to work independently with minimal guidance and manage priorities.
• Familiarity with Salesforce platforms and clouds, Mulesoft, Platform Events, and LWC.

About the role details

Location: Remote

Typical shift: 11:00 to 20:00

Number of positions: 01