Salesforce DevOps - Technical Architect

griddable.io; Kolkata District; On-site; INR 900,000 - 2,200,000; Full time

Job summary

griddable.io is seeking a Technical Architect - DevOps with deep Salesforce expertise to advise, design, and implement deployment orchestration for complex CRM projects. You will collaborate with delivery managers, architects, and client teams to tailor DevOps solutions that scale and secure deployments.

You will lead design sessions, drive tool selections, and establish governance across environments, while enabling AI-assisted development and ensuring security, performance, and best practices.

Qualifications

• 10+ years of CRM experience, with at least 8 years on the Salesforce platform.
• Expert knowledge of Salesforce product suite: Sales, Service, Experience, Industries, Data Cloud.
• Strong environment and release management, version control, and deployment methodologies.

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.
• Assess DevOps processes and tools; propose improvements.
• Design and implement best-fit DevOps solutions aligned to customer needs.
• Drive selection and rollout of DevOps tools and technologies.
• Lead design sessions, architect solutions, and document best practices.
• Develop governance models for consistent deployments across environments.
• Provide oversight of Salesforce projects and maintain continuous delivery.
• Support pre-sales activities with technical deep dives and PoCs.
• Collaborate with Salesforce product teams to support implementations.
• Champion AI-first development workflows using advanced AI assistants.

Skills

Salesforce

DevOps

CI/CD

Apex

LWC

Git

Docker

Jenkins

Copado

SFDX

Salesforce DX

Education

Bachelor's degree in Computer Science

Tools

Git

GitHub

Docker

Kubernetes

Copado

Azure DevOps

Jenkins

CircleCI

Selenium

Provar

Job description

Description

The Experience

The Technical Architect - DevOps is responsible for advising, designing, and managing deployment orchestration solutions for complex Salesforce implementations. This role requires close collaboration with Delivery Managers, Technical Architects, Solution Architects, and Account Teams, as well as direct client engagement to architect DevOps solutions tailored to their needs.

The Technical Architect - DevOps ensures solutions align with industry best practices to drive long-term customer success. This hands-on role involves architectural work and, when necessary, deployment execution. You are both a big-picture thinker and an in-depth problem solver, with broad and deep technical expertise. You take pride in designing resilient systems that withstand high volumes and critical demands while balancing technical and enterprise-level considerations.

What You’ll Actually Be Doing

• Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.
• Assess existing DevOps processes, tools, and practices, recommending improvements.
• Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints.
• Drive the selection and implementation of DevOps tools and technologies.
• Lead DevOps design sessions, architect solutions, and document best practices.
• Develop and enforce DevOps frameworks and governance models for consistency across deployments.
• Provide oversight and governance of Salesforce projects.
• Ensure successful continuous delivery deployments across environments.
• Support pre-sales activities, including discovery sessions, technical deep dives, and proof-of-concept (PoC) development.
• Collaborate with Salesforce product teams to support client implementations.
• Champion an AI-first development workflow by utilizing advanced AI developer assistants (e.g., Cursor, Claude, GitHub Copilot) to accelerate Salesforce Field Service solution development, Apex, Lightning Web Components, Flows, mobile application development, and integrations while maintaining platform security, performance, and Salesforce best practices.
• Practical fluency in using AI coding assistants and modern development ecosystems to maximize development productivity, optimize Field Service solutions, document custom implementations, and deliver secure, scalable, and high-quality customer solutions.
• Travel to client sites as needed (estimated 50-75%).

You’re Our Person If...

• 10+ years of CRM experience, with at least 8 years on the Salesforce platform.
• Expert knowledge of the Salesforce product suite, including Sales, Service, Experience, Industries (Vlocity), and Data Cloud.
• Strong understanding of environment management, release management, version control best practices, and deployment methodologies.
• Understanding of branching strategies such as Git Flow, Trunk-based development, Feature branching
• Salesforce Development Lifecycle – Metadata API, SFDX (Salesforce DX), Salesforce CLI, Apex, SOQL, Lightning Web Components (LWC).
• Salesforce Release & Deployment Strategies – Sandbox management, Source-driven development, Change sets, Unlocked & Managed Packages.
• Experience with CI/CD tools: Copado, Azure DevOps, Jenkins, GitLab, CircleCI.
• Experience with Version Control Systems - Git, GitHub, Bitbucket, GitLab, Azure Repos.
• Strong grasp of software configuration management (Chef) and release management.
• Experience with Docker image building, orchestration, and pipelines.
• Experience with test automation (Provar, TOSCA, TestNG, Selenium, WebDriver, JUnit, JMeter, ApexUnit).
• Experience managing code quality tools (e.g., SonarQube, Checkmarx, PMD).
• Understanding of Performance Monitoring – Salesforce Event Monitoring, CloudWatch, Azure Monitor.
• Experience with security integration into CI/CD pipelines.
• Ability to manage multiple priorities effectively.
• Bachelor's degree in Computer Science, Technology, or equivalent experience.
• Salesforce certifications (active or ability to obtain upon hire).
• Experience is evaluated based on core proficiencies, including leadership roles, military experience, volunteer work, and professional background.