Salesforce Developer

Anaptyss; Dadri; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Anaptyss is seeking a Salesforce Developer to design and implement scalable solutions using Apex and LWC, building robust integrations with REST and SOAP APIs on the Salesforce platform.

You will work on Service Cloud features such as Cases, OmniChannel, Knowledge, Entitlements, and CTI, while creating reusable components and integration frameworks to connect external services.

Qualifications

• Proficient in Salesforce development and integrations.
• Experience with Service Cloud features (Cases, OmniChannel, Knowledge).
• Ability to design scalable Salesforce solutions and handle REST/SOAP integrations.

Responsibilities

• Develop scalable solutions using Apex, LWC, and Salesforce platform services.
• Design, implement, and maintain complex REST/SOAP integrations, Platform Events, and external service connections.
• Build and enhance Service Cloud features (Cases, OmniChannel, Entitlements, Knowledge, CTI).
• Develop and configure Agentforce automations and agent workflows grounded in
• Create reusable components, integration frameworks, and custom modules.

Skills

Apex

LWC

Salesforce

REST APIs

SOAP APIs

Platform Events

External Services

Change Data Capture

Named Credentials

Agentforce/AI

Flows/Invocable Apex

Service Cloud

OmniChannel

Knowledge

CTI

Integration frameworks

Tools

SOQL

SOSL

OpenAPI

External Services (OpenAPI)

Job description

• Develop scalable solutions using Apex, LWC, and Salesforce platform services.


• Design, implement, and maintain complex REST/SOAP integrations, Platform Events, and external service connections.


• Build and enhance Service Cloud features (Cases, OmniChannel, Entitlements, Knowledge, CTI).


• Develop and configure Agentforce automations and agent workflows grounded in


• Create reusable components, integration frameworks, and custom modules.


• Core Salesforce Development


• SOQL/SOSL, custom metadata, custom settings, platform cache


• Service Cloud features: Cases, OmniChannel, Macros, Knowledge, Entitlements, CTI,


• Digital Engagement


• Integrations


• REST/SOAP APIs


• Named Credentials & External Services (OpenAPI)


• Platform Events / Change Data Capture


• Agentforce / AI


• Tool invocation via Flows or Invocable Apex


• Safeexecution guardrails and controlled data grounding