Salesforce CRM Admin

NxtWave; Hyderabad; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Competitive salary based on experience

Job summary

A leading education firm in Hyderabad is seeking a dedicated CRM Administrator to manage and optimize their CRM system. This role includes overseeing data integrity, customizing workflows, ensuring compliance, and collaborating with teams to enhance user experience. The ideal candidate should have a Bachelor’s degree and proven experience in a similar role. This full-time position requires strong communication skills.

Qualifications

• Proven experience as a CRM Administrator or similar role is preferred.

Responsibilities

• Customize and configure the CRM system to align with business processes.
• Oversee the accuracy and integrity of customer data within the CRM.
• Ensure data security and compliance with industry regulations.

Skills

Strong communication skills

Data management

User management

Education

Bachelor’s degree

Job description

Role Overview

We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization.

Key Responsibilities

• CRM System Configuration
  • Customize and configure the CRM system to align with the organization’s sales, marketing, and customer service processes.
  • Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations.
• Data Management
  • Oversee the accuracy, integrity, and security of customer data within the CRM.
  • Regularly update and maintain customer records, ensuring data cleanliness and consistency.
  • Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality.
• Compliance and Security
  • Ensure data security and compliance with industry regulations and organizational policies.
  • Implement data protection measures and monitor adherence to security protocols.

Qualifications

• Educational Background: Bachelor’s degree
• Experience: Preferably proven experience as a CRM Administrator or in a similar role.
• Interpersonal Skills: Strong communication and interpersonal skills.

Additional Information

• Compensation: Competitive salary based on experience and qualifications.
• Work Location: Hyderabad
• Work Arrangement: Office
• Work Schedule: 6 Days a week

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Art/Creative and Design

Industries

Education

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