Salesforce CPQ Consultant - Senior Associate

PwC; Hyderabad, Chennai, Bengaluru; Hybrid; INR 1.200.000 - 2.400.000; Vollzeit

Zusammenfassung

PwC Acceleration Center India is seeking a Salesforce CPQ Senior Associate to support client-facing managed services, analyze complex problems, mentor juniors, and align work with project objectives. You will handle CPQ processes, data review, enrichment, quality control, and issue resolution across advisory, assurance, tax, and business services.

Join PwC Acceleration Center India and collaborate with global teams to drive process improvements through hands-on learning and cutting-edge tools in

Qualifikationen

• Experience with Salesforce CPQ processes and data handling.
• Experience in managed services or client-facing roles.
• Ability to mentor junior team members and navigate changing priorities.
• Proficiency in data quality review and issue resolution.

Aufgaben

• Managing Salesforce CPQ outsourced process workstreams across client support, data review, enrichment, and processing activities
• Reviewing incoming requests, resolving escalations, and triaging queries tied to quote-to-cash and customer data workflows
• Applying Salesforce configuration knowledge to support platform updates, workflow improvements, and application lifecycle activities
• Validating data quality, control steps, and service level measures to maintain consistent delivery across assigned tasks
• Documenting process steps, issue trends, and corrective actions to support repeatable service execution and knowledge transfer
• Interpreting client needs and business context to develop practical recommendations for process optimization and issue resolution
• Collaborating with senior team members to monitor work progress, address complex scenarios, and adapt to changing priorities
• Using analytical thinking and Salesforce tooling to identify root causes, track defects, and support continuous process improvement.

Kenntnisse

Salesforce CPQ

Data analysis

Process optimization

Mentoring

Client interaction

Tools

Salesforce

CPQ configuration

Jobbeschreibung

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. Youll work at the heart of global teams across Advisory, Assurance, Tax and Business Servicessolving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As a Salesforce CPQ Senior Associate you will support client-facing managed service delivery work centered on Salesforce CPQ processes, data review, enrichment, quality control, and issue resolution. As a Senior Associate you will analyze complex problems, build meaningful client connections, mentor junior team members, and use critical thinking to navigate changing priorities while aligning your work to broader project objectives within our Managed Services practice. In this role at PwC Acceleration Center India, you will contribute to Salesforce solution support, monitor process outputs, interpret data for insights, and help advance service delivery across assigned workstreams.

Responsibilities

• - Managing Salesforce CPQ outsourced process workstreams across client support, data review, enrichment, and processing activities
• - Reviewing incoming requests, resolving escalations, and triaging queries tied to quote-to-cash and customer data workflows
• - Applying Salesforce configuration knowledge to support platform updates, workflow improvements, and application lifecycle activities
• - Validating data quality, control steps, and service level measures to maintain consistent delivery across assigned tasks
• - Documenting process steps, issue trends, and corrective actions to support repeatable service execution and knowledge transfer
• - Interpreting client needs and business context to develop practical recommendations for process optimization and issue resolution
• - Collaborating with senior team members to monitor work progress, address complex scenarios, and adapt to changing priorities
• - Using analytical thinking and Salesforce tooling to identify root causes, track defects, and support continuous process improvement.

Location: Chennai, Bangalore, Hyderabad, Pune and Gurugram