Salesforce Omnistudio - Senior Associate

PwC Acceleration Centers; Bengaluru; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

PwC Acceleration Centers India seeks a Salesforce OmniStudio Senior Associate-AES Operate to analyze client needs and implement Salesforce solutions. You will provide training and support for seamless integration and work across Advisory, Assurance, Tax and Business Services as part of a global client portfolio.

In the Technology Consulting practice, you will build meaningful client connections, manage complex situations, and help teams deliver high-quality solutions while growing your technical

Qualifications

• Experience in Salesforce OmniStudio and Salesforce Service Cloud
• Ability to analyze client needs and implement Salesforce solutions
• Strong training and client-facing skills
• Experience in technology consulting and project architecture

Responsabilités

• Analyzing client needs to implement Salesforce solutions that enhance operational efficiency
• Providing training and support to clients for effective utilization of Salesforce applications
• Collaborating with clients to optimize business processes and achieve strategic objectives
• Utilizing Salesforce Lightning and Service Cloud to deliver tailored solutions
• Developing and maintaining project architecture and budgeting for Salesforce implementations
• Engaging in technical consultation to support enterprise software integration
• Applying analytical thinking to interpret data and inform insights and recommendations
• Embracing emerging technologies to drive innovation in Salesforce consulting services
• Creating and delivering training materials to facilitate seamless software integration
• Managing systems projects to align with client goals and business models

Description du poste

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Salesforce OmniStudio, Senior Associate-AES Operate, you will engage with clients to analyze their needs, implement software solutions, and provide training and support for seamless integration and utilization of Salesforce applications. Within our Technology Consulting practice, you will leverage your broad range of consulting skills to help clients optimize operational efficiency and achieve their strategic objectives. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward is unclear.

In this role at PwC Acceleration Center India, you will use a broad range of tools and methodologies to generate new ideas and solve problems. You will develop a deeper understanding of the business context and how it is changing, using critical thinking to break down complex concepts. By interpreting data to inform insights and recommendations, you will uphold and reinforce professional and technical standards, contributing to the firm’s overall business strategies.

Responsibilities

• Analyzing client needs to implement Salesforce solutions that enhance operational efficiency
• Providing training and support to clients for effective utilization of Salesforce applications
• Collaborating with clients to optimize business processes and achieve strategic objectives
• Utilizing Salesforce Lightning and Service Cloud to deliver tailored solutions
• Developing and maintaining project architecture and budgeting for Salesforce implementations
• Engaging in technical consultation to support enterprise software integration
• Applying analytical thinking to interpret data and inform insights and recommendations
• Embracing emerging technologies to drive innovation in Salesforce consulting services
• Creating and delivering training materials to facilitate seamless software integration
• Managing systems projects to align with client goals and business models