Salesforce Commerce Cloud Administrator

United States Digital Space LLC; Karnataka; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

United States Digital Space LLC is seeking a Salesforce Commerce Cloud Administrator & DevOps Lead to manage and optimize the SFCC platform in a hybrid on-site/in-office setting in Bangalore. You will drive automation, release management, and operational excellence across deployments, monitoring, and security.

The role requires 5+ years of SFCC/B2C experience, hands-on admin capabilities, CI/CD pipeline development, API integrations, and strong collaboration in an Agile environment.

Qualifications

• 5+ years of SFCC/B2C administration experience.
• Hands-on with Business Manager, jobs, replication, users/roles, and site preferences.
• Strong knowledge of cartridge architecture and SFCC deployment frameworks.
• Experience developing and maintaining CI/CD pipelines (GitHub Actions, GitLab CI).
• Expertise with Git and version control branching strategies.
• Familiarity with APIs OCAPI/SCAPI and SFCC integrations.
• Excellent troubleshooting, communication, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced Agile environment.

Responsibilities

• SFCC Administration: manage Business Manager settings, roles, permissions, jobs, and replication.
• Support merchandising with catalog updates, pricing, promotions, and inventory.
• Maintain SFCC sandbox environments, instances, and allocations.
• Manage third-party system integrations (CDN, monitoring, analytics).
• Execute deployments, code replications, and data movement across environments.
• Troubleshoot SFCC issues with engineering and support teams.
• Maintain platform configuration and deployment documentation.
• Collaborate with security, privacy, and operations teams on standards.

Skills

SFCC Admin

Business Manager

CI/CD pipelines

Git/GitHub/GitLab

APIs (OCAPI/SCAPI)

Troubleshooting

Agile teamwork

Security awareness

Education

Bachelor’s degree

Tools

GitHub Actions

GitLab CI

Elastic

Job description

Salesforce Commerce Cloud Administrator

• Job ID: R57997
• Location: Bangalore, Karnataka, India
• Employment Type: Full Time

We are seeking a highly skilled Salesforce Commerce Cloud (SFCC) Administrator & DevOps Lead to manage and optimize the operational ecosystem of our Salesforce Commerce Cloud (B2C) platform. This hybrid role blends platform administration, DevOps leadership, and end‑to‑end release management. The ideal candidate will drive automation, ensure operational excellence, and maintain a secure, high‑performing digital commerce environment.

Primary Responsibilities and Accountabilities

Salesforce Commerce Cloud Administration

• Manage Business Manager settings, including site preferences, roles & permissions, jobs, and replication.
• Support merchandising and content teams with catalog updates, promotions, pricing, and inventory.
• Maintain SFCC sandbox environments, instances, and allocations.
• Maintain settings in key third‑party systems: content delivery network, bot prevention, monitoring tools, analytics, and all other business enablement tools.
• Execute deployments, code replications, and data movement across environments.
• Troubleshoot and resolve SFCC platform issues in partnership with engineering and support teams.
• Maintain and evolve documentation for platform configuration, deployment workflows, and governance.
• Partner with global information security, data privacy, infrastructure & operations on executing standards.

DevOps & Release Management

• Design, build, and manage CI/CD pipelines for SFCC and related system deployments.
• Implement automation to improve deployment velocity, reliability, and quality.
• Lead platform observability, monitoring, and incident resolution to enhance system stability.
• Define and enforce DevOps and security best practices for release management.
• Collaborate closely with development and QA teams to ensure smooth, high‑quality releases.
• Drive continuous improvement initiatives to strengthen operational efficiency and foster a DevOps culture.

Internal & External Contacts

• Internal: Works closely with business and technology teams, including engineers, analysts, and business stakeholders.
• External: Engages with technology vendors, consultants, and industry partners to stay updated on best practices and emerging trends.

Supervisory Responsibilities

• Direct: None
• Indirect: Provide leadership & guidance to outsourced vendor resources

Budgetary Responsibilities

• Maintain the environment to minimize budget overflows

Decision Making

• Leads decision‑making on data product development and prioritization in collaboration with stakeholders.
• Recommends technology investments and improvements to enhance data product capabilities.

Resourcefulness & Creativity

• Ensures technology solutions align with business needs, emphasizing usability, scalability, and cost‑effectiveness.
• Requires strong problem‑solving skills and the ability to navigate complex business and technical challenges.

Environment

This role requires the ability to work in a fast‑paced, dynamic environment, managing multiple priorities effectively. Domestic and international travel may be required.

Qualifications & Experience

• 5+ years of experience administering Salesforce Commerce Cloud (SFCC/B2C).
• Hands‑on experience with Business Manager, jobs, replication, users/roles, and site preferences.
• Strong knowledge of cartridge architecture and SFCC deployment frameworks.
• Solid experience developing and maintaining CI/CD pipelines (GitHub Actions, GitLab CI).
• Expertise with Git and version control branching strategies.
• Familiarity with APIs, OCAPI, SCAPI, and SFCC integrations.
• Excellent troubleshooting, communication, and cross‑functional collaboration skills.
• Ability to thrive in a fast‑paced Agile environment.

Education

• Bachelor’s degree required, in any relevant business, liberal arts, STEM, or technology/engineering disciplines.

Skills

• SFCC certification (Admin or B2C Developer).
• Experience in eCommerce or retail technology environments.
• Experience with monitoring/logging platforms (e.g., Elastic).
• Cross Functional Coordination – coordinates input and participation from diverse set of business stakeholders.
• Ability to develop artifacts to support security, privacy, and other standards.

Equal Opportunity Employer

the company or its subsidiary (“the company”) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, the company is also committed to ensuring that all current and future the company associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.