Named Account Executive - Commerce Cloud

Salesforce; Gurugram District; On-site; INR 3,000,000 - 5,500,000; Full time

Job summary

Salesforce India is seeking a driven, quota-carrying Account Executive to own and grow both B2C and B2B Commerce Cloud business across India, focusing on enterprise and mid-market accounts. This strategic role sits within Marketing Cloud, Commerce Cloud, and Data Cloud portfolio, collaborating with cross-functional teams to drive revenue growth and customer value.

You will manage end-to-end sales cycles, build pipelines, develop territory plans, and engage CXOs to position Commerce Cloud as a

Qualifications

• 8-14 years of B2B enterprise software/SaaS sales experience.
• Experience selling e-commerce, digital commerce, CMS, CRM, or MarTech platforms.
• Proven ability to sell to and influence senior/CXO-level stakeholders in complex enterprise deals.

Responsibilities

• Own the end-to-end sales cycle for Salesforce Commerce Cloud across assigned named accounts and territory.
• Build and manage a healthy pipeline against quota targets; forecast reliably to leadership.
• Develop and execute account and territory plans across relevant industry verticals.
• Identify whitespace within existing customers and drive cross-sell/upsell of Commerce Cloud with Marketing/Data Cloud where relevant.
• Engage senior stakeholders to position Commerce Cloud as a strategic digital commerce platform.
• Collaborate with Solution Engineering and Customer Success to build ROI-driven proposals.
• Represent Salesforce ecosystem to build multi-cloud opportunities and stay ahead of digital commerce trends.

Skills

B2B SaaS sales

Executive stakeholder engagement

Negotiation skills

CRM/MarTech knowledge

Strong communication

Tools

Salesforce Commerce Cloud

Adobe Commerce/Magento

Shopify Plus

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a driven, quota-carrying Account Executive to own and grow both B2C and B2B Commerce Cloud business across India, across a defined set of enterprise and mid-market accounts in India. This is a strategic, cross-industry sales role responsible for identifying, developing, and closing new business while expanding Commerce Cloud footprint within existing customers.

The role sits within the broader Marketing Cloud, Commerce Cloud, and Data Cloud portfolio for the India market and works closely with the Regional Vice President of Sales and cross-functional teams to deliver revenue growth and customer value. This is a specialist co-prime role - the Commerce Cloud AE works alongside core Account Executives, owning the Commerce Cloud thread within accounts rather than managing the full account relationship.

Key Responsibilities

• Own the end-to-end sales cycle for Salesforce Commerce Cloud - prospecting, qualification, solutioning,negotiation, and closing - across assigned named accounts and territory.
• Build and manage a healthy, accurate pipeline against quarterly and annual quota targets; forecast reliably to the RVP.
• Develop and execute account and territory plans across industry verticals such as FMCG, e-commerce, Retail, Hospitality, Jewellery, and Manufacturing, Auto and Public Sector.
• Identify whitespace within existing customers and drive cross-sell/upsell of Commerce Cloud alongside Marketing Cloud and Data Cloud where relevant.
• Engage and influence senior stakeholders - CXOs, VPs of Digital/E-commerce, Marketing and IT leaders - to position Commerce Cloud as a strategic digital commerce platform.
• Partner with Solution Engineering, Value Management, and Customer Success teams to build compelling business cases and ROI-driven proposals.
• Collaborate with the broader Salesforce ecosystem - Marketing Cloud, Data Cloud, and platform account teams and Salesforce partners/SIs - to build multi-cloud opportunities.
• Stay current on digital commerce trends, competitive landscape, and customer buying behavior to sharpen positioning and win strategy.
• Maintain rigorous pipeline hygiene and reporting discipline in Salesforce CRM.
• Represent Salesforce at customer meetings, industry events, and executive briefings as required.

Required Experience & Skills

• 8-14 years of B2B enterprise software/SaaS sales experience, with a demonstrated track record of carrying and consistently exceeding quota.
• Prior experience selling e-commerce, digital commerce, CMS, CRM, or MarTech platforms strongly preferred (e.g., Commerce Cloud, Adobe Commerce/Magento, SAP Commerce/Hybris, Shopify Plus, BigCommerce, or similar).
• Proven ability to sell to and influence senior/CXO-level stakeholders in complex, multi-stakeholder enterprise deals.
• Strong consultative and value-based selling skills - able to translate business problems into digital commerce solutions.
• Experience managing complex sales cycles involving RFPs, competitive displacement, and multi-product deals.
• Excellent communication, negotiation, and executive presentation skills.
• Familiarity with the Salesforce ecosystem (Marketing Cloud, Data Cloud, Sales/Service Cloud) is an advantage.
• Experience across the target industry verticals (FMCG, e-commerce, retail, hospitality, jewellery, manufacturing) is a strong plus.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

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