Salesforce Business Analyst-Gurugram location

Skills Bridge; New Delhi, Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Skills Bridge is seeking a Salesforce Business Analyst with 3 to 6 years of experience in Delhi. The role focuses on functional Salesforce work across Sales Cloud and Service Cloud, handling objects, fields, and record types while excelling in requirement gathering, stakeholder management, process mapping, BRD/FRD, and user stories with clear acceptance criteria and UAT.

Ideal candidates bring experience in page layouts, validation rules, Salesforce Flow, reports and dashboards, roles, profiles,

Qualifications

• Experience with Page Layouts, Validation Rules, Salesforce Flow, Reports and Dashboards.
• Roles, Profiles & Permission Sets; Agile/Scrum, Jira usage for projects.
• Data mapping, migration, APIs, training and Salesforce certification would be advantageous.

Responsibilities

• Gather and document requirements, BRD/FRD, user stories, and acceptance criteria.
• Coordinate UAT and stakeholder management for Salesforce projects.

Skills

Salesforce

Business Analysis

Stakeholder management

Tools

Jira

Job description

Salesforce BA 3 to 6 years of exp, 2+ years in Salesforce functional roles. Exp in Sales Cloud/Service Cloud,Objects,Fields,Record types. Strong in requirement gathering,stakeholder mgt process mapping,BRD/FRD,user stories, acceptance criteria & UAT.

Required Candidate profile

Exp in Page Layouts, Validation Rules, Salesforce Flow, Reports, Dashboards, Roles, Profiles & Permission Sets; Agile/Scrum, Jira, data mapping, migration, APIs, training & Salesforce certification.