Salesforce Agentforce Developer

Cognizant Technology Solutions Corporation; Hyderabad, Chennai, Bengaluru; Hybrid; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

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Job summary

Cognizant is seeking a Salesforce AI Solutions specialist to bridge business needs with advanced AI capabilities. You will design AI/ML solutions within the Salesforce ecosystem, implement LLMs for Salesforce agents, and build integrations and components for Agentforce.

The role emphasizes hands-on development, data governance recommendations, and customer guidance to expand AI adoption in Salesforce environments.

Qualifications

• Experience bridging business needs with AI capabilities within Salesforce.
• Translate complex business needs into AI/ML solutions for Salesforce environments.
• Hands-on experience integrating LLMs or AI services into applications on the Salesforce platform.
• Identify data strategy, data quality, and governance recommendations for AI initiatives.
• Certifications: Salesforce AI Specialist, Administrator, Platform App Builder.

Responsibilities

• Implement and configure large language models (LLMs) for Salesforce agents.
• Develop custom components, templates, and integrations for Agentforce.
• Embed intelligent AI-powered agents into Salesforce environments and optimize their performance.
• Guide customers in adopting, activating, and expanding their use of Agentforce.

Skills

Salesforce AI/ML solutions

Salesforce development

LLMs integration

Data strategy

Data governance

Problem solving

Tools

Apex

Visualforce

Lightning Web Components (LWC)

Flows

APIs

Agentforce

Job description

Experience in bridging the gap between business needs and advanced AI capabilities within the Salesforce platform and to create intelligent, autonomous solutions within the Salesforce Ecosystem.

Ability to translate complex business needs into actionable AI/ML solutions. Strong analytical and troubleshooting skills.

Hands-on experience integrating LLMs or AI services into applications. Experience with Salesforce development (Apex, Visualforce, Lightning Web Components (LWC), Flows, APIs).

Identify and provide recommendations on data strategy, data quality, and governance for AI initiatives. Translate complex business needs into AI-driven Salesforce agents.

Implement and configure large language models (LLMs) for Salesforce agents. Develop custom components, templates, and integrations for Agentforce.

To embed intelligent AI-powered agents into Salesforce environments. Focus on the technical development, configuration, and optimization of AI agents.

Guide customers in adopting, activating, and expanding their use of Agentforce.

Certifications Required: Salesforce AI Specialist, Administrator, Platform App Builder.