Salesforce Administrator

Apex Group Ltd (India Branch); Bengaluru Urban; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Apex Group Ltd (India Branch) in Bengaluru is seeking an experienced Salesforce Administrator to manage the Salesforce platform, user setup, customization, and security, ensuring reliable operations.

You will tailor automation, build reports and dashboards, collaborate with stakeholders to translate business needs into technical solutions, and provide end-user training and documentation while maintaining compliance.

Qualifications

• Proven experience as a Salesforce Administrator or in a similar role.
• Strong understanding of Salesforce CRM functionality, automation tools, and reporting.
• Ability to manage data import/export, validation, and security settings.
• Excellent problem-solving skills with attention to detail.
• Effective communication and collaboration skills.

Responsibilities

• Administer and maintain the Salesforce platform: user setup, customization, and security.
• Configure and optimize Salesforce features: workflows, validation rules, approvals, and automation.
• Manage system upgrades and troubleshooting to ensure data integrity.
• Develop reports and dashboards to provide business insights.
• Collaborate with stakeholders to gather requirements and improve processes.
• Support end-users with training, documentation, and technical assistance.
• Ensure compliance with company policies and Salesforce best practices.
• Monitor platform health with regular audits and upgrade readiness.
• Evaluate and implement integrations with third-party applications and APIs.

Skills

Salesforce CRM

Automation

Reporting

Data import/export

Security settings

Problem solving

Communication

Collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce Lightning Components

Azure DevOps

Job description

• Administer and maintain the Salesforce platform: User setup, customization, and system security.
• Configure and optimize Salesforce features: Workflows, validation rules, approval processes, and automation tools.
• Manage system upgrades and troubleshooting: Ensure seamless operation and data integrity.
• Develop reports and dashboards: Provide valuable insights for business decision-making.
• Collaborate with stakeholders: Gather requirements and implement process improvements.
• Support end-users: Provide training, documentation, and technical assistance.
• Ensure compliance: Adhere to company policies and Salesforce best practices.
• Monitor platform health: Conduct regular system audits and prepare for upgrades.
• Evaluate and implement integrations: Work with third-party applications and API connections as needed.

Required Qualifications

• Proven experience as a Salesforce Administrator or in a similar role.
• Strong understanding of Salesforce CRM functionality, automation tools, and reporting.
• Ability to manage data import/export, validation, and security settings.
• Excellent problem-solving skills with attention to detail.
• Effective communication and collaboration skills.

Preferred Qualifications

• Experience with Salesforce Lightning Components.
• Familiarity with integrations, third-party applications, and API connections.
• Knowledge of Salesforce Sales Cloud, CPQ
• Experience with Azure Dev Ops
• Experience with system upgrades and ensuring successful integration.
• Bachelor's degree in Computer Science or related field (preferred).

Additional Skills and Attributes

• Ability to translate business needs into technical solutions.
• Strong analytical and organizational skills.
• Commitment to continuous learning and staying current with Salesforce updates and features.
• Experience in user training and adoption strategies.