Sales Support Specialist – Analytical

ABB Inc; Pune District, Pimpri-Chinchwad; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

ABB is seeking a Sales Support professional to assist the assigned Sales organization and customers during the proposal process. You will be the key technical resource, preparing technical descriptions, determining costs, and finalizing documentation.

The role operates in a hybrid work model and contributes to ABB's Process Automation business. You will support local sales, prepare technical/commercial offers, analyze customer needs, and participate in project kick-offs.

Qualifications

• Deep knowledge of analytical products and system design.
• Experience in product selection and configuration, quotation preparation, technical document compliance, vendor coordination, full-cost model calculation, and technical query clarification.
• Good understanding of business types (products, services, projects).
• Experience in working in an international business environment.

Responsibilities

• Support the local sales and system integration units' organization/customers in determining the most technically appropriate and cost-effective solutions, preparing demanding offers, and providing technical support during the meeting.
• Prepare/support the preparation of technical/commercial offers based on customer specification requirements, local business unit/feeder factory indications, and sales organization directives. Participate in the kick-off meeting organized by the project team.
• Analyse customer needs and competitor offers through general market information and information provided by the sales organization.
• Perform lost proposal analysis, identify the potential causes, and recommend future actions in cooperation with the sales/local business unit to obtain better future results.

Skills

Analytical products

System design

Quotation management

Technical documentation

Vendor coordination

Cost modelling

Technical query clarification

Sales operations tools

International business

Education

B.E./B.Tech in Instrumentation/Electronics/Mechanical/Chemical

Tools

Salesforce

Salesforce: Reports & Dashboards

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to: Sales Support Manager

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: Hybrid

This role is contributing to the Process Automation Business of Measurement and Analytics Division for Bangalore.

Roles and Responsibilities

• Support the local sales and and system integration units' organization/customers in determining the most technically appropriate and cost-effective solutions, preparing demanding offers, and providing technical support during the meeting.
• Prepare/support the preparation of technical/commercial offers based on customer specification requirements, local business unit/feeder factory indications, and sales organization directives. Participate in the kick-off meeting organized by the project team.
• Analyse customer needs and competitor offers through general market information and information provided by the sales organization.
• Perform lost proposal analysis, identify the potential causes, and recommend future actions in cooperation with the sales/local business unit to obtain better future results.

Qualification for the role

• Deep knowledge of Analytical products and system design.
• Experience in product selection and configuration, quotation preparation, technical document compliance, vendor coordination, full-cost model calculation, and technical query clarification.
• Good understanding of business types (products, services, projects).
• Experience in working in an international business environment.
• Knowledge of sales operations tools - Salesforce Opportunity Management, Reports, and Dashboards.
• Exposure and understanding of the industrial processes - Power Plant, Water, Metals & Minerals, Oil & Gas, Pulp Paper.
• Must have 4+ years of experience in quotation management including preparation of quotations based on complex project RfQs.
• B.E/ B. Tech in Instrumentation/Electronics/Mechanical/Chemical

More about us

The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analysers, working at the heart of industrial digital transformation. The Measurement & Analytics Division's portfolio consists of analysers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analysing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.