Sales Support Specialist

Hitachi, Ltd.; Chennai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Hitachi, Ltd. is seeking an experienced bidding and tendering professional in Chennai, India, to lead competitive bids for electrical EPC projects.

The role emphasizes technical, financial, and project management aspects of proposals, with emphasis on robust cost sheets, cash flow analysis, and on-time submission. The ideal candidate will coordinate inputs, manage external services, assess risks, and maintain strong customer relationships while supporting sales managers during client

Job description

Main Accountabilities:

• Formulate competitive bids/estimates/quotations, considering the best available product mix and appropriate technical and commercial considerations for each situation. Ensure tenders are well-documented in a timely manner with full and accurate costs.
• Manage the preparation of all technical aspects (e.g., defining suitable technology and product types), financial aspects (e.g., total price sheet, cash flow analysis), and project management aspects (e.g., quantifying hours of engineering and commissioning) of bids/estimates/quotations.
• Ensure inputs for editing activities are provided on time and according to established quality procedures, in line with bid/estimate/quotation planning. Manage external services to support bid/estimation preparation, such as translations and governmental approvals.
• Collect and archive documentation regarding offers/orders and record assumptions and decisions made during the development process. Regularly report the status of bids/estimates/quotations using defined tools and analyse reasons for tender outcomes.
• Identify potential risks in bids, quotations, and estimates, as well as related contract agreements. Provide information or participate in the Risk Review process according to Hitachi Energy policies.
• Collect and collate all necessary information to prepare proposals, including technical and cost elements.
• Establish and maintain effective customer relationships to understand their needs and ensure a positive customer experience throughout the sales process. Provide necessary technical support to Sales Managers during customer meetings.
• Identify potential vendors for equipment and materials required for the project and technically evaluate supplier offers to ensure they match specifications. Collaborate with Supply Chain Management to coordinate requests to subcontractors.

Education:

• Bachelor's degree in Engineering (Electrical).
• Experience and skill to prepare and support Offer / quotation Process.
• Experienced in Sales / tendering tools (Any Sales / tendering tools)
• Knowledge of Power Grid Market & System offerings.
• Electrical Engineer with 5 to 10 years of professional work experience in EPC or any High voltage/medium voltage electrical product sales & tendering.
• Excellent communication skills in English
• Knowledge of the French language would be a plus.

Your background:

• Proven experience in formulating competitive bids, estimates, and quotations.
• Strong technical knowledge in defining suitable technology and product types.
• Ability to review commercial documentation.
• Expertise in managing financial aspects, including total price sheets and cash flow analysis.
• Experience in project management, quantifying hours of engineering and commissioning.
• Ability to coordinate bid/estimate/quotation processes, ensuring timely and quality inputs.
• Proficiency in documentation, status reporting, and analysing tender outcomes.
• Skilled in risk identification and management, following company policies.
• Ability to collect and collate technical and cost information for proposal preparation.
• Strong customer relationship management skills and technical support abilities.
• Experience in supplier selection and evaluation, and collaboration with Supply Chain Management.