Sales Support Specialist

ABB; Bengaluru; Hybrid; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ABB in Bengaluru, India, hybrid work setup, seeks an experienced professional to lead bidding and tendering for turnkey automation projects (DCS, PLC, Safety PLC, Power Management Systems). You will develop technical solutions, support the Sales team, and present to customers on complex product questions.

The role demands 15+ years in bidding, offshore/onshore control systems experience, and strong collaboration across teams to drive win rates and business growth in energy automation.

Qualifications

• Minimum 15+ years in bidding/tendering for turnkey automation projects (DCS, PLC, Safety PLC, Power Management Systems).
• Experience in control systems, safety systems, power management systems, and field instrumentation for offshore and onshore industries.
• Thorough knowledge of industry standards, market requirements, pricing approaches, and potential business ventures.
• Demonstrated ability to manage complex automation bids/projects locally and internationally.
• Bachelor's degree (BE/B.Tech) in Electronics, Control, or Instrumentation.
• Effective communication and interpersonal skills, a methodical and quality-driven mindset, a cooperative attitude, and a commitment to value creation and innovation.

Responsibilities

• Bid management & compliance: ensure adherence to bid process and deliver high-quality bid documentation within defined timelines.
• Develop optimal technical solutions tailored to customer needs and support the Sales team with cost-effective, technically appropriate proposals.
• Conduct technical presentations and demonstrations for internal teams and customers, addressing complex product-related queries.
• Analyze customer requirements and competitor offerings using market insights to enhance proposal quality and win rates.
• Collaborate with Sales/BU to improve results through lessons learned and lost proposal analysis.

Skills

Bid management

Technical solutioning

Market analysis

Communication skills

Cybersecurity knowledge

Education

BE/B.Tech in Electronics, Control, or Instrumentation

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to: Sales Support Manager

In this role, you will have the opportunity to act as a design authority for an engineering discipline with low to medium complexity. Each day, you will complete assignments on small projects or portions of larger projects in a cost-effective manner. You will also showcase your expertise by applying basic design thinking/design for excellence concepts in projects.

The work model for the role is # LI - Hybrid.

This role is contributing to the to the Process Automation business in Energy Industries division based in Bangalore, India.

You will be mainly accountable for:

• Bid Management & Compliance: Ensure adherence to bid process compliance and deliver high-quality bid documentation within defined timelines.
• Technical Solutioning & Support: Develop optimal technical solutions tailored to customer needs, and support the Sales team with cost-effective, technically appropriate proposals. Customer Engagement & Presentations: Conduct technical presentations and demonstrations for internal teams and customers, addressing complex product-related queries.
• Market & Competitor Analysis: Analyze customer requirements and competitor offerings using market insights to enhance proposal quality and win rates.
• Performance & Sales Growth: Increase sales targets, including order volumes, profitability, and customer satisfaction (NPS).
• Collaboration & Continuous Improvement: Share best practices, support risk review processes, and contribute to continuous improvement through lessons learned and lost proposal analysis. Analyzes lost proposals, identifies the potential cause, and recommends future actions in cooperation with the Sales/ business unit to improve results.

You will join a talented team, where you will be able to thrive.

Qualifications for the role:

• Minimum of 15+ years in bidding/tendering for turnkey automation projects (DCS, PLC, Safety PLC, Power Management Systems) demonstrating advanced skills in cybersecurity for energy industries, preferably Oil & Gas, Chemical, and Refining sectors.
• Prior design engineering experience in control systems, safety systems, power management systems, and field instrumentation for both offshore and onshore industries.
• Thorough knowledge of industry standards, market requirements, pricing approaches, and potential business ventures.
• Deep knowledge of industry standards, market demands, pricing strategies, and business opportunities.
• Demonstrated ability to manage complex automation bids/projects effectively, both locally and internationally.
• Bachelor's degree (BE/B.Tech) in Electronics, Control, or Instrumentation.
• Effective communication and interpersonal skills, a methodical and quality-driven mindset, a cooperative attitude, and a commitment to value creation and innovation.

More About Us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reducing risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.