Sales Support

Jobitus; Surat; On-site; INR 180,000 - 240,000; Full time

Job summary

Jobitus in Surat, India is seeking a proactive Sales Support professional to assist the sales team, handle customer inquiries, and process orders to ensure smooth delivery.

You will coordinate with departments, prepare sales tracking documents, arrange travel for the team, and contribute ideas to meet monthly targets, all while maintaining a cheerful attitude.

Qualifications

• Customer-focused communication abilities.
• Strong organizational and coordination skills.
• Proactive problem-solving and follow-up.
• Ability to collaborate with multiple departments.
• Professional email and phone etiquette.

Responsibilities

• Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
• Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
• Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery
• Ensure the sales team is on track to meet month-end goals and share innovative lead generating ideas
• Provide all necessary data to senior management upon request and coordinate meetings between departments
• Make travel arrangements for the sales team and the senior support staff when needed
• Establish active communication and engagement with all other departments to help out where necessary
• Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request

Job description

Responsibilities for Sales Support

• Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
• Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
• Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery
• Ensure the sales team is on track to meet month-end goals and share innovative lead generating ideas
• Provide all necessary data to senior management upon request and coordinate meetings between departments
• Make travel arrangements for the sales team and the senior support staff when needed
• Establish active communication and engagement with all other departments to help out where necessary
• Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request