Sales & Service Engineer

SVE INSTRUMENTS & SYSTEMS PVT LTD ( Formally Known As SHRI VISHWAKARMA ENTERPRISES); Ahmedabad District; Hybrid; INR 360,000 - 480,000; Full time

Job summary

SVE INSTRUMENTS & SYSTEMS PVT LTD (Formally Known As SHRI VISHWAKARMA ENTERPRISES) in Ahmedabad invites a Sales & Service Engineer. The role blends field service with remote support, installation, commissioning and preventive maintenance of weighing controllers, scales, and automation systems.

You will troubleshoot issues, coordinate with internal teams, demonstrate products to customers, and maintain accurate service records while traveling to client sites as needed.

Qualifications

• Degree in Electrical, Electronics, Instrumentation or Mechanical engineering.
• Strong troubleshooting and on-site technical support skills.
• Experience in field service and maintenance/repair.
• Good communication with customers, sales and technical staff.
• Willingness to travel to customer sites and work in industrial settings.

Responsibilities

• Provide on-site and remote technical support for weighing controllers and automation systems.
• Install, commission, maintain, and repair weighing instruments.
• Troubleshoot issues and coordinate with internal teams.
• Demonstrate products and support sales inquiries with technical insights.
• Maintain service records and customer documentation.

Skills

Troubleshooting

Technical support

Field service

Communication

Education

Electrical Engineering

Electronics Engineering

Instrumentation Engineering

Job description

Company Description

SVE INSTRUMENTS & SYSTEMS PVT LTD (Formally Known As SHRI VISHWAKARMA ENTERPRISES) is a growing firm with over a decade of experience in industrial weighing solutions. The company is engaged in manufacturing, trading, and exporting high-quality weighing controllers, weighing scales, and weighing automation systems. Its product range also includes application software packages and load cells designed for precise measurement and control. SVE INSTRUMENTS & SYSTEMS PVT LTD focuses on delivering reliable, efficient solutions to diverse industrial clients and offers opportunities for team members to work with advanced technologies and systems.

Role Description

The Sales & Service Engineer is a full-time hybrid role based in Ahmedabad, with some flexibility for work-from-home tasks when appropriate. This role involves providing on-site and remote technical support for weighing controllers, scales, automation systems, and related equipment. Daily activities include installation, commissioning, preventive maintenance, and repair of instruments, as well as troubleshooting technical issues and coordinating with internal teams to resolve complex problems. The Sales & Service Engineer will also engage in field service visits, demonstrate products, support sales inquiries with technical insights, and maintain accurate service documentation and customer records. Collaboration with customers to understand their requirements and ensure high service quality is a key part of this position.

Qualifications

• Candidates should possess strong Troubleshooting and Technical Support skills for industrial instruments and automation systems.
• Candidates should possess solid Field Service experience and Maintenance & Repair skills for on-site customer support.
• Candidates should possess effective Communication skills for interacting with customers, sales teams, and technical staff.
• Diploma or bachelor’s degree in Electrical, Electronics, Instrumentation, Mechanical, or a related engineering field.
• Basic understanding of weighing systems, sensors, load cells, and industrial automation will be an advantage.
• Ability to travel to customer locations, manage multiple service assignments, and work safely in industrial environments.
• Proficiency in using common diagnostic tools, reading technical manuals, and preparing clear service reports.
• Relevant experience in after-sales service, customer support, or technical sales in industrial equipment is preferred.