Sales Representative Territory Account Specialist

Novartis; India; Sur place; INR 450 000 - 750 000; Plein temps

Résumé du poste

Novartis in India is seeking a Sales Representative to drive customer engagement and sales performance. You will build strong relationships with healthcare professionals, tailor engagement journeys, and collaborate with cross-functional teams to deliver value for patients and customers.

The role emphasizes integrity, ethical behavior, and timely reporting of product-related issues, with a focus on compliant sales practices and data-driven territory planning.

Qualifications

• Local guidance will determine precise qualifications.

Responsabilités

• Drive Competitive Sales Growth.
• Personalize and orchestrate customer engagement journeys for target HCPs reflecting preferences and channels.
• Build engagement with HCPs to develop sustained collaboration for Novartis.
• Deliver customer-centric experiences beyond clinical differentiation by listening to needs.
• Leverage data to create and adjust territory, account and interaction plans.
• Share insights to support content and campaigns.
• Collaborate with cross-functional teams to address unmet needs.
• Act with integrity and transparency with customers and colleagues.
• Report technical complaints/adverse events within 24 hours where applicable.

Connaissances

Commercial Excellence

Communication

Compliance Governance

Conflict Management

Cross-Functional Coordination

Cross-Functional Work

Customer Insights

Influencing Skills

Key Account Management

Negotiation

Professional Ethics

Sales Techniques

Technical Knowledge

Description du poste

Job Description Summary

-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

Job Description

Key Responsibilities

• Drive Competitive Sales Growth
• Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
• Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
• Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
• Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
• Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
• Deliver Value to Customers and Patients
• Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
• Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
• When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
• Live by Novartis Code of Ethics and Values and Behaviors.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
• Distribution of marketing samples (where applicable)

Essential Requirements

• To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes

Skills Desired

Commercial Excellence, Communication, Compliance Governance, Conflict Management, Cross-Functional Coordination, Cross-Functional Work, Customer Insights, Influencing Skills, Key Account Management, Negotiation, Professional Ethics, Sales Techniques, Technical Knowledge