Sales Ops

Toluna Corporate; Mumbai; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive pay

Great benefits

Opportunities to grow within the team

Job summary

Toluna Corporate is seeking a dedicated professional to manage international qualitative market research projects. You will work closely with external agencies and internal teams to ensure successful project outcomes.

The ideal candidate has at least 1 year of qualitative market research experience and excels in communication and negotiation. Toluna offers competitive pay and a diverse workplace that values inclusion and growth opportunities.

Qualifications

• Minimum 1 year of qualitative market research experience.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Manage international and multi-country qualitative market research RFQs.
• Work closely with the qualitative research team to understand project requirements.
• Develop and maintain relationships with suppliers for reliable service delivery.

Skills

Qualitative Market Research experience

Communication skills

Negotiation skills

Project management abilities

Interpersonal skills

Tools

Office365

SharePoint

MS Project

Job description

Responsibilities

• Manageinternationalandmulti-countryQualitativeMarketResearchRFQs.
• WorkcloselywiththeQualitativeResearchTeamandClientDirectorstounderstandtheMarketResearchprojectrequirementsandspecificationsandchoosethebestexternalagenciestopartnerwith.
• WorkwithdifferentexternalagencieswhichprovideMarketResearchrelatedserviceslikefieldwork,translations,moderation,freelancingetc.
• WorkcloselywithRegionalQualitativeDirectortopriceMarketResearchprojectsandmaintaintargetmargins.
• Developandmaintainstrongrelationshipwithsupplierstoensurereliableservicedelivery.
• Onboardnewvendorsproactivelybyconstantlyimprovingquality,cost,anddelivery.
• Ensurepurchaseordersareprocessedanddeliveredtoexternalsuppliersinatimelymanner.
• Ensureprocesscomplianceaspercompanypolicies&procedures.
• WorkcloselywithAccountsPayableteamtotroubleshootanypurchaseorderorinvoicingrelatedissues.
• Beagileinadoptingnewtools,waysofworkingtowardscontinuousimprovementtobetterbusinessoutcomes.
• Providemarketinsightsandintelligencetomakeinformedsourcingdecisions.

Skills & Requirements

• 1+yearsofQualitativeMarketResearchexperience.
• UnderstandingofProcurementpreferredbutnotmandatory.
• Excellentcommunicationandinterpersonalskills,withtheabilitytoeffectivelycommunicatewithstakeholdersatalllevels.
• Abilitytomanagemultipleprojectsandprioritiesinafast-pacedenvironment.
• Strongnegotiationskills,withtheabilitytobuildrelationshipsandinfluenceatalllevels.
• Experienceworkinginacross-functionalteamenvironment.
• ProficientinOffice365,SharePoint,andMSProject.
• Canworkindependentlyaswellasinateam.

What We Offer

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.