Sales Operations – Cybersecurity Division

Keka Technologies Private Limited; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Keka Technologies Private Limited is seeking an Inside Sales and Operations Executive to support cybersecurity sales pipelines and operational execution. This role blends technology, customer engagement, and process optimization to drive revenue and ensure smooth internal coordination.

Ideal candidates have 3+ years in sales operations, strong CRM skills (Salesforce, HubSpot), and the ability to collaborate with marketing, pre-sales, and finance in a fast-paced environment.

Qualifications

• Bachelor’s degree in business, IT or related field is required.
• 3+ years in inside sales or operations, preferably in cybersecurity or SaaS.
• Familiarity with cybersecurity concepts and terminology.

Responsibilities

• Engage inbound leads and conduct outbound prospecting to generate qualified opportunities.
• Understand and articulate cybersecurity solutions to prospect clients.
• Schedule demos, follow up on proposals, and support the sales team.
• Maintain accurate CRM records and track pipeline metrics.
• Coordinate with pre-sales, legal, and finance to streamline quote-to-cash processes.

Skills

Inside sales

CRM proficiency

Sales prospecting

Communication skills

Analytical skills

Education

Bachelor's degree in business, IT, or related field

Tools

Salesforce

HubSpot

Job description

Sales Operations – Cybersecurity Division

3+ Years

Full-Time

Experience Required: 3+ years in sales operations, analytics, or business support

Job ID: Sales_005

Role Overview

We're seeking a dynamic Inside Sales and Operations Executive to support our cybersecurity sales pipeline and operational execution. This role is ideal for someone who thrives at the intersection of technology, customer engagement, and process optimization. You'll play a critical role in driving revenue, supporting clients, and ensuring seamless internal coordination in a fast-paced, high-stakes industry.

Key Responsibilities

• Engage with inbound leads and conduct outbound prospecting to generate qualified opportunities
• Understand and articulate cybersecurity solutions to prospect clients
• Schedule demos, follow up on proposals, and support the sales team.
• Maintain accurate CRM records and track pipeline metrics
• Collaborate with marketing team.
• Coordinate with pre-sales engineers, legal, and finance to streamline quote-to-cash processes
• Manage order processing, contract documentation, and renewals
• Track and generate sales performance reports
• Support compliance with cybersecurity frameworks (e.g., ISO 27001, NIST, GDPR) in sales documentation.
• Assist in onboarding new partners and resellers

Required Skills & Experience

• Bachelor's degree in business, Information Technology, or related field
• 2-4 years of experience in inside sales or operations, preferably in cybersecurity or SaaS
• Familiarity with cybersecurity concepts and terminology (e.g., firewalls, SIEM, phishing, zero trust)
• Proficiency in CRM tools (Salesforce, HubSpot) and sales enablement platforms
• Strong communication, organizational, and analytical skills

Preferred Qualifications

• Experience supporting channel sales or MSSP models
• Knowledge of cybersecurity compliance and procurement processes

This role offers growth into Sales Engineering, Account Management, or Sales Operations leadership within a rapidly growing cybersecurity firm.