Sales Operations Analyst

Algoshack Technologies; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Algoshack Technologies in Bengaluru is seeking a CRM & Sales Operations professional to manage Salesforce records, track the sales pipeline and deliver actionable dashboards. You will coordinate lead qualification, follow-ups, and cross-functional activities with Sales, Pre-Sales and Product teams.

The role emphasizes data accuracy, forecasting, and timely updates across meetings, proposals and renewals to support revenue growth and stakeholder decisions.

Qualifications

• Experience managing CRM and Salesforce records with accuracy and discipline.
• Strong ability to qualify leads and manage the sales funnel end-to-end.
• Proficient in creating and interpreting dashboards and reports.
• Collaborative with cross-functional teams to drive outcomes.
• Good data analysis and forecasting capabilities.
• Attention to data quality and process improvements.

Responsibilities

• CRM & Salesforce Management: Maintain accurate Salesforce records for leads, contacts, accounts, opportunities and sales activities.
• Sales Pipeline Management: Track opportunity stages, deal values and expected closures for pipeline clarity.
• Sales Reporting & Dashboards: Prepare reports covering leads, outreach, meetings, demos, proposals and revenue.
• Lead & MQL Management: Coordinate lead qualification, assignment and timely follow-ups.
• Sales Activity Tracking: Monitor calls, emails, LinkedIn outreach and meetings with CRM updates.
• Meeting & Sales Coordination: Schedule internal/customer meetings, prepare agendas and MoMs.
• Proposal, POC & Commercial Coordination: Track proposals, demos, POCs, pricing approvals and feedback.
• Revenue & Forecast Tracking: Monitor pipeline value, revenue, closures and forecast changes.
• Contract & Renewal Management: Track NDAs, MSAs, SOWs, POs, renewals and expiries.
• Cross-functional Coordination: Work with Sales, Pre-Sales, Product, Finance, Legal, Customer Success and Leadership.
• Process Improvement: Standardize CRM workflows, reporting formats and trackers.

Skills

Salesforce/CRM

Sales Pipeline Management

Microsoft Excel

Dashboard Reporting

Lead & MQL Management

Data Analysis

Sales Forecasting

Proposal & POC Coordination

Meeting Management

Contract & Renewal Tracking

Stakeholder Coordination

Communication & Follow-up

Process Improvement

Job description

Key Roles & Responsibilities

• CRM & Salesforce Management: Maintain accurate Salesforce records for leads, contacts, accounts, opportunities and sales activities, ensuring data quality and timely updates
• Sales Pipeline Management: Track opportunity stages, deal values, expected closure dates, follow-ups and next actions to maintain clear pipeline visibility.
• Sales Reporting & Dashboards: Prepare daily, weekly and monthly reports covering leads, outreach, meetings, demos, proposals, pipeline movement, revenue and closures.
• Lead & MQL Management: Coordinate lead qualification and assignment, monitor lead status and conversions, and ensure timely follow-ups.
• Sales Activity Tracking: Monitor calls, emails, LinkedIn outreach, meetings and customer interactions, ensuring CRM updates and follow-up actions are completed on time.
• Meeting & Sales Coordination: Schedule internal and customer meetings, prepare agendas, circulate Minutes of Meetings (MoM), and track action items and next steps.
• Proposal, POC & Commercial Coordination: Track proposals, quotations, demos, POCs, pricing approvals and customer feedback in coordination with Sales, Pre-Sales and Product teams.
• Revenue & Forecast Tracking: Monitor pipeline value, expected revenue, closures, pending billing and forecast changes to support management decisions.
• Contract & Renewal Management: Track NDAs, MSAs, SOWs, POs, renewals and expiry dates, ensuring timely followups and approvals.
• Cross-functional Coordination: Work with Sales, BDR, Pre-Sales, Product, Finance, Legal, Customer Success and Leadership to ensure smooth sales operations.
• Process Improvement: Standardize CRM workflows, reporting formats and sales trackers to improve data accuracy, efficiency and pipeline visibility.

Skills:

• Salesforce / CRM
• Sales Pipeline Management
• Microsoft Excel & Reporting
• Dashboard Preparation
• Lead & MQL Management
• Data Analysis
• Sales Forecasting
• Proposal & POC Coordination
• Meeting Management & MoM
• Contract & Renewal Tracking
• Stakeholder Coordination
• Communication & Follow-up
• Process Improvement

Key Performance Indicators (KPIs)

• CRM data accuracy and timely updates
• Pipeline visibility and forecast accuracy
• Lead-to-opportunity conversion
• Timely reporting and follow-ups
• Proposal, POC and renewal tracking
• Revenue visibility and action-item closure

Required Skills

• Process Optimization
• Data Analysis
• Time Management
• Communication skills
• Analytical Thinking
• Sales Forecasting
• CRM
• Collaboration
• Problem Solving