Sales Manger - Hotel Industry only

Miros Hotels & Resorts; Ghaziabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

Miros Hotels & Resorts is seeking a dynamic sales professional to drive proactive and reactive sales across multiple hotel locations. The role requires building strong relationships with corporate clients, travel agents, and event planners, and coordinating with Reservations, Revenue, and Operations to convert leads.

You will travel to key markets, represent the brand at industry events, and report on sales activities and revenue performance.

Responsibilities

• Identify, develop, and acquire new corporate, MICE, leisure, and travel trade business for assigned hotel locations.
• Actively prospect through sales calls, cold calling, networking events, roadshows, exhibitions, and client meetings.
• Build and maintain strong relationships with corporate clients, travel agents, event planners, and key partners.
• Prepare and execute segment-wise sales plans aligned with revenue targets.
• Conduct regular market intelligence and competitor analysis.
• Handle incoming sales inquiries, leads within defined turnaround times.
• Prepare commercial proposals, rate contracts, and negotiate terms to maximize revenue.
• Coordinate with internal teams (Reservations, Revenue, Operations) to ensure seamless conversion of leads.
• Follow up on all leads to ensure high conversion ratios.
• Manage sales activities for multiple hotel properties across different locations.
• Balance demand across hotels to optimize occupancy and revenue.
• Represent all assigned hotels consistently during client interactions and promotions.
• Support central sales initiatives and cross-sell hotel properties within the cluster.
• Maintain assigned key accounts and ensure account growth year-on-year.
• Conduct regular client visits and business reviews.
• Ensure high client satisfaction and repeat business.
• Resolve client issues proactively in coordination with hotel operations.
• Travel extensively to assigned cities and markets for sales calls and business development.
• Represent the hotel at industry events, trade fairs, and networking platforms.
• Strengthen brand presence in target markets.
• Maintain accurate sales records, contracts, and client data in CRM systems.
• Prepare weekly and monthly sales activity and revenue reports.
• Monitor performance against targets and take corrective actions when required.

Job description

Key Responsibilities

Proactive Sales

• Identify, develop, and acquire new corporate, MICE, leisure, and travel trade business for assigned hotel locations.
• Actively prospect through sales calls, cold calling, networking events, roadshows, exhibitions, and client meetings.
• Build and maintain strong relationships with corporate clients, travel agents, event planners, and key partners.
• Prepare and execute segment-wise sales plans aligned with revenue targets.
• Conduct regular market intelligence and competitor analysis.

Reactive Sales

• Handle incoming sales inquiries, leads within defined turnaround times.
• Prepare commercial proposals, rate contracts, and negotiate terms to maximize revenue.
• Coordinate with internal teams (Reservations, Revenue, Operations) to ensure seamless conversion of leads.
• Follow up on all leads to ensure high conversion ratios.

Multi-Location / Cluster Management

• Manage sales activities for multiple hotel properties across different locations.
• Balance demand across hotels to optimize occupancy and revenue.
• Represent all assigned hotels consistently during client interactions and promotions.
• Support central sales initiatives and cross-sell hotel properties within the cluster.

Client Relationship Management

• Maintain assigned key accounts and ensure account growth year-on-year.
• Conduct regular client visits and business reviews.
• Ensure high client satisfaction and repeat business.
• Resolve client issues proactively in coordination with hotel operations.

Travel & Market Representation

• Travel extensively to assigned cities and markets for sales calls and business development.
• Represent the hotel at industry events, trade fairs, and networking platforms.
• Strengthen brand presence in target markets.

Reporting & Administration

• Maintain accurate sales records, contracts, and client data in CRM systems.
• Prepare weekly and monthly sales activity and revenue reports.
• Monitor performance against targets and take corrective actions when required.